BMW of Tampa

Service and sales The service and sales team are always a pleasure. Michael at the service desk is kind and respectful, professional, and never pushy. The sales team I The service and sales team are always a pleasure. Michael at the service desk is kind and respectful, professional, and never pushy. The sales team I met with strictly wanted to meet my desires in anyway possible within my budget for the absolute beat deal possible. Amazing center. Always a joy to be at BMW reeves More

Reeves came to our rescue while we were traveling! We were traveling from Tallahassee to Tampa when the coolant light came on. Turns out the coolant hose had a leak, and it needed to be replaced along We were traveling from Tallahassee to Tampa when the coolant light came on. Turns out the coolant hose had a leak, and it needed to be replaced along with the thermostat. Reeves BMW Tampa gave us a loaner vehicle to use to return home as we had to wait for parts. They were so kind to have a driver drive our vehicle to Gainesville for us to pick up so we would not have to drive all the way back to Tampa. It was great service, above and beyond our expectations. Thank you for coming to our rescue!! More

Excellent experience Took care of a very difficult service issue with grace. Excellent job.loaner was in excellent condition. In constant contact with service people. Wond Took care of a very difficult service issue with grace. Excellent job.loaner was in excellent condition. In constant contact with service people. Wonderful service. More

Great Service at Reeves! Mike Darby is excellent Great service, Mike Darby is an excellent Service Advisory. He explained what maintenance was needed for my car and the price was less than what he q Great service, Mike Darby is an excellent Service Advisory. He explained what maintenance was needed for my car and the price was less than what he quoted me. Also Reeves did some minor adjustment to my car with no extra charge. More

Scratches Denise is a great customer service (face man). He is professional, polite and goes out of his way to help. I have taken my car there many times and al Denise is a great customer service (face man). He is professional, polite and goes out of his way to help. I have taken my car there many times and always have been pleased, until the last visit. I found several scratches on the bottom of my car. I was disappointed that it was not pointed out to me. More

Honest business experience A couple of years back I met with a salesman at USED BMW side. While looking at used cars - a couple of used vehicles were of interest. Without even a A couple of years back I met with a salesman at USED BMW side. While looking at used cars - a couple of used vehicles were of interest. Without even asking the sales person - the salesperson made me aware if there was even slight damage on any vehicle or repair. That type of honesty I never experienced before. With a recent experience of at an unrelated dealer with completely opposite experience I felt the need to give kudos to REEVES BMW. More

Best customer service Great and fast service from beginning to end. Would recommend to everyone. Everyone was very helpful and caring. Quality service and fast service. Great and fast service from beginning to end. Would recommend to everyone. Everyone was very helpful and caring. Quality service and fast service. Had my vehicle back in under 2 hours. More

Their service department The service department is very disappointing. Everyone that works there appear as if they hate their job and do the bare minimum. They are always late The service department is very disappointing. Everyone that works there appear as if they hate their job and do the bare minimum. They are always late and never keep their word on when the car service will be completed. They tell you to come at 3:30 and you get there and wait another 45 mins before your car is finished. The valet drivers goof off driving your vehicle, driving fast, hitting on breaks and behave like young inappropriate teenagers. Its very dissatisfying that a BMW vehicle (which by the way is an outstanding brand and car) has such amateurs working there who do not take their job seriously. More

Best service and sales This is your go to place for sales and service. Truly exceptional service. Corey Huntley is my service adviser. He always explains everything in detai This is your go to place for sales and service. Truly exceptional service. Corey Huntley is my service adviser. He always explains everything in detail and a valuable asset to Reeves BMW. Reeves BMW has always been dedicated to their customers from the point of entry. Recent upgrades are awesome with open areas. You can actually see their service team working on vehicles. Loaner vehicles while your vehicle is being serviced. If you wait, lobby has fresh snacks, cold and hot beverages. Best sales for premium vehicles in Florida. More

Customer service and reception they know nothing They are not professional , i arrive 15 minutes earlier before my appointment, no one welcome me or said hi welcome to reeves, while I'm waiting few c They are not professional , i arrive 15 minutes earlier before my appointment, no one welcome me or said hi welcome to reeves, while I'm waiting few customers were welcomed so well , i wanted oil change and full diagnostic, one of the diagnostics says oil pan leak that the customer service never told me about it but anyway they changed the oil, More