BMW of Tampa

Vehicle service Ryan was polite, professional and accommodating. Over the passed few months, my vehicle needed both major and minor service and he helped me through Ryan was polite, professional and accommodating. Over the passed few months, my vehicle needed both major and minor service and he helped me through every step of the process. Thank you Ryan Murphy. More

Always feel like I'm getting the bait & switch. Set appointment for 30,000 maintenance, oil change. Asked if it was included in my service agreement, they said yes. Brought the car in expecting to Set appointment for 30,000 maintenance, oil change. Asked if it was included in my service agreement, they said yes. Brought the car in expecting to wait @ 1.5 hours...ending up needing a car for the day and spend over $620 for items that I probably didn't even need. I feel like I was taken advantage of in every way. I never have the same representative and always end up spending more than I was told in advance. More

Vehicle service Everyone from the customer service representative to the cashiers were polite and professional. The service rep listened to my explanation of a minor Everyone from the customer service representative to the cashiers were polite and professional. The service rep listened to my explanation of a minor problem and the service tech solved it to me satisfaction. More

Great service experience Cliff Sharpe provided a great service experience. He explained the work to be done, answered any questions, had the car ready as promised, and provide Cliff Sharpe provided a great service experience. He explained the work to be done, answered any questions, had the car ready as promised, and provided an excellent loaner. I'm a long-time Reeves BMW customer and am very happy with the experiences I have had there. More

Great experience, they make you feel like family. This is my 4th bmw lease with this dealership, Eric Martinez goes above and beyond every time!!!!. And for service ask for Dennis he’s very helpful a This is my 4th bmw lease with this dealership, Eric Martinez goes above and beyond every time!!!!. And for service ask for Dennis he’s very helpful and knowledgeable. Will keep going back because of them. Thanks again!! Keith Alvarez More

Always a great experience! The service team is always friendly and professional! A loaner car is provided and I receive adequate communication throughout the day regarding the s The service team is always friendly and professional! A loaner car is provided and I receive adequate communication throughout the day regarding the status of my vehicle. I can tell customer service is definitely something Reeves’ workers care about because from the time I drop my car off, to the time of pickup, and throughput the entire process, I’m treated with top notch service. More

Friendly Service New to Tampa, this is my first experience with Reeves. The staff was delightful and accommodating even finding a secluded spot for me to work while my New to Tampa, this is my first experience with Reeves. The staff was delightful and accommodating even finding a secluded spot for me to work while my vehicle was being serviced. Highly recommend. More

Amazing service I had the pleasure of working with Michael for my service appointment. He was very informative and made sure I was kept up to date with the progress o I had the pleasure of working with Michael for my service appointment. He was very informative and made sure I was kept up to date with the progress of my vehicle. The new wait area and updates to the service department are gorgeous. This is the type of service that keeps people loyal to the Reeves BMW family. More

Recall service Great customer experience. Fair and up front with other estimates I had done while there for recall work. The work was done in a timely manner. I'll Great customer experience. Fair and up front with other estimates I had done while there for recall work. The work was done in a timely manner. I'll go back More

Excellent Dealership, Great Employees I live all the way out in Orlando FL and after leasing 3 vehicles with Fields BMW I was very disappointed with them in finding a vehicle that fit my n I live all the way out in Orlando FL and after leasing 3 vehicles with Fields BMW I was very disappointed with them in finding a vehicle that fit my needs. They were overly confident that they had my business that they neglected me instead of finding me a car that I liked within my budget. I called Reeves and right away they got to know me and gave me a great deal that I felt confident in. They even went our of their way to build me a car of my liking. They truly deserved my business. When I went to pick up my car the entire staff took time to teach me the technology, sign paperwork etc. They were all great people and I left knowing that even though the sale was through, if I needed something or had questions I could contact them and they would still spend the time with me. I am extremely happy with this dealership. More