BMW of Tampa

Great service Great sales and service department. Scott Mordue is the best sales person I have ever encountered. Always available to help with anything I need. T Great sales and service department. Scott Mordue is the best sales person I have ever encountered. Always available to help with anything I need. The service department is very accommodating. More

Above and Beyond — Again Truly a hard-to-come-by-in-this-day-and-age service-minded service department. Best ever. So appreciate their thorough efforts to identify and resolve Truly a hard-to-come-by-in-this-day-and-age service-minded service department. Best ever. So appreciate their thorough efforts to identify and resolve noise issues. Thanks so much. More

Best car buying experience!!! The most awesome car buying experience I have had. Period! From day-1 - when I stopped by to inquire availability of a car, then on another day to The most awesome car buying experience I have had. Period! From day-1 - when I stopped by to inquire availability of a car, then on another day to test drive a different car and finally to buy the care I test drove - it was completely peaceful and nice. The best part is that (I couldn't believe...] there was absolutely no pressure from anybody at any point in time. Special mention about the Sales person, Aksel Tan. He is very knowledgeable, clearly understands the need of the customer and a chill personality. Thanks much Aksel, you are just fantastic!! Also, Business manager Otis Coles is very easy to work with as well. I highly recommend Reeves BMW! More

New car lease Reeves BMW was very fair and accommodating to us, and had ample inventory of the vehicle we wanted. They worked very diligently to get the deal done Reeves BMW was very fair and accommodating to us, and had ample inventory of the vehicle we wanted. They worked very diligently to get the deal done satisfactorily. More

Excellent sales representative Thank you so much Trey Everett for all the guidance and great experience on my first BMW. Great environment and sales experience and the car is exactl Thank you so much Trey Everett for all the guidance and great experience on my first BMW. Great environment and sales experience and the car is exactly as advertised on the website. More

Misrepresented I scheduled my X5 for replacement parts at Reeves. Two parts had recalls on them. I had an appointment but had to wait 20 min before being seen. My I scheduled my X5 for replacement parts at Reeves. Two parts had recalls on them. I had an appointment but had to wait 20 min before being seen. My service representative asked if I wanted to have a diagnostic done. I said sure my car has been making a funny noise and I asked will the diagnostic fee go towards the cost of the repairs. He confirmed that it would. Later I was sent an estimate for 3 different items that need to be replaced on my car. Then I was advise that the diagnostic would only apply to the repair that caused the check engine light to come on (which happened to be the priciest least urgent repair on the list). The service representative completely misrepresented it how the diagnostic fee would apply. It was later explained to me that Reeves' policy is to never apply the fee to the service/repair completed. Now you know. More

Friendly, efficient and knowledgeable Everyone is professional and helpful. They want to keep you happy by keeping your car running perfectly. They explain the options and the costs. Cou Everyone is professional and helpful. They want to keep you happy by keeping your car running perfectly. They explain the options and the costs. Couldn’t ask for better people. More

Drivetrain issue An extremely positive experience at this dealership. Starting with my service advisor who listened carefully, and ending with the technician, whom I a An extremely positive experience at this dealership. Starting with my service advisor who listened carefully, and ending with the technician, whom I also interacted with, I felt like my car was the only one in the shop! More

Service Dept Made appointment Went in for service Never called or emailed when vehicle was ready After calling the following day to see if my car was ready Made appointment Went in for service Never called or emailed when vehicle was ready After calling the following day to see if my car was ready Went to pick up vehicle don’t know if my service was complete and can’t get Managment on the phone to even ask More

Reeves BMW is the best Service department is outstanding. I have been dealing with them for 6 years and I have never had a bad experience. I would not go anywhere else! Service department is outstanding. I have been dealing with them for 6 years and I have never had a bad experience. I would not go anywhere else! More