BMW of Tampa

Above and Beyond My service advisor, Michael Derby, went above and beyond to resolve an issue with my car. I am very pleased with the service department at Reeves over My service advisor, Michael Derby, went above and beyond to resolve an issue with my car. I am very pleased with the service department at Reeves overall and particularly with Michael’s professionalism and helpfulness — hard to find qualities in this day and age. More

Great service at Reeves! I was planning for a routine oil change, when the service department found a nail in my front tire. Thankfully they found it before it caused real dam I was planning for a routine oil change, when the service department found a nail in my front tire. Thankfully they found it before it caused real damage or I was stranded with a flat tire. They were able to put on a new tire during my oil change and got me back on the road. More

AMAZING Best customer service I have ever received, we came in needing to get out tire replaced but the locks on the tires were not from BMW and they did not Best customer service I have ever received, we came in needing to get out tire replaced but the locks on the tires were not from BMW and they did not know what key and lock to use. Instead of calling it a day, the guy who helped us out went above and beyond to get that one tire extracted and replaced so we and our baby would be safe on the road. Amazing would be an understatement, the kindness and respect he showed us is rare and far in between. We've owned other luxury brand cars and have never received this kind of service until we visited this dealership. Will DEFINITELY return, they treat their customers with utmost appreciation and kindness More

Beat overall service Reeves BMW ensures top quality service to your vehicle and excellent customer service. They consistently make you feel appreciated, and they are alwa Reeves BMW ensures top quality service to your vehicle and excellent customer service. They consistently make you feel appreciated, and they are always knowledgeable about my vehicle in every way. I leave feeling valued and I am pleased that I chose BMW!! More

Very pleasant My M5 kept throwing the drivetrain malfunction code. I brought the car in to get check with denis who made my experience amazing. He got me a rental n My M5 kept throwing the drivetrain malfunction code. I brought the car in to get check with denis who made my experience amazing. He got me a rental no questions asked and made me feel good that BMW means something other than a car. More

Fabulous service Very efficient and friendly. They could not do enough to satisfy my concerns. My service adviser MICHAEL Derby is a professional beyond reproach. Very efficient and friendly. They could not do enough to satisfy my concerns. My service adviser MICHAEL Derby is a professional beyond reproach. Customer for 15 years and still love them. More

Service Our 2019 BMW X3 intermittently seemed to have a low battery, had trouble starting, and provided error messages. Out local BMW dealer found nothing wro Our 2019 BMW X3 intermittently seemed to have a low battery, had trouble starting, and provided error messages. Out local BMW dealer found nothing wrong with it, and added that they've seen those messages before. Reeves technicians found and corrected the problem---a defective battery. In addition, we were kept informed of how the work was progressing, and everyone we interfaced with was very cordial. More

Great Service Leads to New Car Purchase Recently I brought my 2011 BMW into Reeves to have an airbag/restraint issue fixed after the dealer who sold the car to me would not submit bill to BM Recently I brought my 2011 BMW into Reeves to have an airbag/restraint issue fixed after the dealer who sold the car to me would not submit bill to BMW USA per BMW recommendation to potentially cover part of the cost of repair. Reeves Service Advisor, Denis Danan, did an outstanding job and was able to save me 50% on the repair through BMW. He also keep us up-to-date on the status on the repairs. In that I was looking to purchase a new SUV the Service Advisor recommended that we talk with Branko Bobinac, Client Advisor, Branko did a great job in working with me to identify a new X3 that was just right for my wife and me. Would suggest visiting Reeves and talking with Branko before you buy your next BMW. More

Reeves does a good job servicing your vehicle. Mike Derby was a personable service advisor and worked hard for me in dealing with my extended warranty company. Reeves is an adequate service center. Mike Derby was a personable service advisor and worked hard for me in dealing with my extended warranty company. Reeves is an adequate service center. Everything seems to be fine, although the TPS sensor in one of the tires (I got two rear tires) failed. The "fine" BMW system will tell you which tire is low but will not identify the malfunctioning TPS, so I don't know if the bad sensor is in one of the tires replaced. More

Service visit First time here for service on my X1. It’s a little of a wait but in general very nice service. I appreciate the free car wash 😀 First time here for service on my X1. It’s a little of a wait but in general very nice service. I appreciate the free car wash 😀 More