BMW of Tampa

Service is all that matters I love the service team. They really took great care of me. I have a 528i 2014 and needed some maintenance. I have to say from the time I met my consu I love the service team. They really took great care of me. I have a 528i 2014 and needed some maintenance. I have to say from the time I met my consultant Greg Cataldo until the time I picked up the car it was pleasant and professional. Such a great team. Thanks Bob More

Great Experience! We searched for a Pre-Owned BMW 128 Convertible with low miles to use as a weekend car. We found the perfect car at Reeves. They made the purchase e We searched for a Pre-Owned BMW 128 Convertible with low miles to use as a weekend car. We found the perfect car at Reeves. They made the purchase experience easy! They have a great inventory of Pre-Owned vehicles. We'll definitely be back! More

Excellent staff Norman is awesome he is extremely helpful and does what he can to help exceed customer expectations I'll always use his service going forward for all Norman is awesome he is extremely helpful and does what he can to help exceed customer expectations I'll always use his service going forward for all my BMW needs More

Completely satisfied My advisor named Ala (I don't remember his last name) was very courteous and answered my questions the best he could.. I was satisfied with the servic My advisor named Ala (I don't remember his last name) was very courteous and answered my questions the best he could.. I was satisfied with the service I received. More

Purchasing a new 2016 BMW 750i with M performance Great service with Roman in Tampa Real helpful and spent a lot of time with me on showing me the car Also the tech Calvin was great He was so patient Great service with Roman in Tampa Real helpful and spent a lot of time with me on showing me the car Also the tech Calvin was great He was so patient with me learning all the new bells and whistles Awesome ride Not thrilled with my trade in BMW value but love my new car Thanks for keeping contact all these years Roman Great Saleman. Jean Walker More

10 out of 10 I have dealt with Mason Hill at Land Rover Tampa for 4 years and a Land Rover and now a Range Rover HSE Supercharged Sport. The dealership has always I have dealt with Mason Hill at Land Rover Tampa for 4 years and a Land Rover and now a Range Rover HSE Supercharged Sport. The dealership has always done the work on time, have been friendly and extremely helpful. Mason has been SO easy to work with and helpful. Def would recommend a trip there for your Rover now or a future one. More

not at all happy with sales and service both I don't recommend this dealer to anyone, please don't go there. I bought the BMW 535I , I felt like i am buying used Kia car. worst dealer. I don't recommend this dealer to anyone, please don't go there. I bought the BMW 535I , I felt like i am buying used Kia car. worst dealer. More

I cannot recommend Reeves BMW I scheduled an appointment online for 8/19/15 for my initial 1200 mile service. I arrived a bit early for my 9 AM appt., so I was asked to wait in the I scheduled an appointment online for 8/19/15 for my initial 1200 mile service. I arrived a bit early for my 9 AM appt., so I was asked to wait in their lounge until my service advisor (Joe Torres) could get to me. I was finally greeted by him approx. 9:30 AM (30 minutes after my scheduled time), and after taking care of the formalities, he asked me to wait in the lounge, stating that it would take roughly 1.5 hours to complete the service to my car. Long story short, the car was not finished in the allotted time. Not even close. After having waited a total of 4.5 hrs. since I had arrived at the dealership, I was starting to get a bit irritated, as I was the only remaining customer in the waiting area. So, I approached Joe Torres and asked him what was taking so long. I found it a bit odd, but he didn’t even seem to recognize the fact that I had been waiting HOURS after the approximated time he’d previously given me. With a look of quasi-bewilderment on his face, absent any semblance of an apologetic demeanor, he went to the back to find out where the tech was with my car. Upon returning, he said he had some bad news, telling me that the tech hadn’t even started on the service yet! Needless to say, I was now pretty upset, considering the length of time I’d been waiting, compounded by not only my service advisor’s seeming indifference, but the fact that work had not even begun after over 4 hours had passed. Shake my freaking head… I was also a bit puzzled when I wasn’t even given an option of a loaner. No, all I received was a half-a**ed apology from Joe, who couldn’t for the life of him figure out why the tech had gone to lunch without even starting on my car. When I asked him why he didn’t follow-up with me when the 1.5 hrs. had passed, he couldn’t answer that question either. Wow. Color me absolutely amazed. As someone who has operated multi-million dollar businesses in the past, I can’t even begin to fathom how Reeves BMW service could fail me, their customer, at every conceivable turn. Actually I can, but I’ll leave that to the expertise of their Service Manager to figure out. In closing, this has been, unequivocally, the single worst experience in my 25+ years of bringing my cars in for service… anywhere. In my humble opinion, I cannot, for the life of me, recommend their service department to even my worst enemy. I’ve bought two cars from Reeves in the last six months, had several of my cars worked on by their Motorsports division, but after this horrible experience at Reeves BMW, they have lost my business forever. More

Oil leaked after first service on X5 i took my $72k X5 which I purchased from Reeves to them for its first service today. Service was prompt at 10 and took exactly the 2 hours estimated. i took my $72k X5 which I purchased from Reeves to them for its first service today. Service was prompt at 10 and took exactly the 2 hours estimated. Mileage was 4410 at 15 months. I made it 100 miles before a low oil, add a quart NOW warning appeared on my navigation display. A domestic dealer in Haines City gave me 2 quarts of synthetic oil as specified by my service associate. The mechanic checked and found oil was leaking and advised I go straight back to the dealership which had changed my oil hours ago. I made it there with the warning again on the display. The Service Manager took the car right away and 40 minutes later claimed that it was caused by a defective O ring on the BMW filter and that one had to stretch the O ring to see the nick in it. After 75 minutes I got my car back and learned that the story the Sales Manage told me wasn't actually true. So I now have 3 BMWs from Reeves and I have to find a new dealership for service that has integrity. I neglected to mention that I had to ask for an apology from the Service Manager. Sales was great but the service leaves a lot to be desired. More

Leading made easy I recently was in the market for a bmw 5 series, and Reeves made the process easy and everything was very transparent from beginning to end. They trea I recently was in the market for a bmw 5 series, and Reeves made the process easy and everything was very transparent from beginning to end. They treated my family with courtesy and respect, and we were able to make a deal very quickly that was fair for both sides. I would recommend them to anyone looking for an honest and simple car buying experience More