BMW of Tampa

I had an amazing at Reeves BMW. Hicham was an amazing sales employee and went over and beyond to make sure i found the car I was looking for. He even kept the dealership open late for me to finish the pu sales employee and went over and beyond to make sure i found the car I was looking for. He even kept the dealership open late for me to finish the purpose. Excellent service! More

This is my 2nd purchase from Reeves and both have been a pleasure. Having had less than a positive experience earlier in the year, once I changed Sales Person, all was GREAT! Hicham (aka Shaun) was super pleasure. Having had less than a positive experience earlier in the year, once I changed Sales Person, all was GREAT! Hicham (aka Shaun) was super to deal with, honest and made my experience better than expected. More

I shopped online at several dealers between Naples and Tampa. Reeves had the 328i as I wanted it equipped and offered the best lease deal. Shaun is enthusiastic about the product, was straightforwar Tampa. Reeves had the 328i as I wanted it equipped and offered the best lease deal. Shaun is enthusiastic about the product, was straightforward with the deal, and followed up. When Reeves could not match the trade-in price offered to me by Carmax, Shaun followed me to Carmax and waited patiently through their buying process before bringing me back to Reeves to complete my paperwork. (And he demonstrated the performance of the 328i along the way!) I felt much more welcome inside the dealership than at my local dealer in Sarasota, so much so that I may drive to Tampa when my BMW needs service. More

Excellent service. Great job. Lots of attention to detail. Really felt like I was welcome and the service was top notch! I will be back detail. Really felt like I was welcome and the service was top notch! I will be back More

Not a bad experience. Who really enjoys buying a car anyway? The overal experience was ok. We didn't leave with a "great" deal - but we got a fair deal. anyway? The overal experience was ok. We didn't leave with a "great" deal - but we got a fair deal. More

This is the 3rd BMW 3 Series i have leased from Reeves. The service has always been excellent, and very friendly. Each time I have leased I have had a new sales person, but each is just as polite, not push The service has always been excellent, and very friendly. Each time I have leased I have had a new sales person, but each is just as polite, not pushy at all. Mike helped me through the options that would work best with my budget this time, which is slightly less than in the past and this vehicle is incredible. I highly recommend Mike and Reeves - in 3 years, when my lease is up, I will once again choose Reeves in Tampa. More

The BMW was always my dream car, so I decided to buy one as a gift to myself for my 50th birthday. I walked into Reeves that Saturday afternoon and was greeted by Michael Khoury, Client Advisor. I was a b as a gift to myself for my 50th birthday. I walked into Reeves that Saturday afternoon and was greeted by Michael Khoury, Client Advisor. I was a bit nervous at first, this was a huge purchase for me, but Michael made the experience unbelievable. He has great customer service skills. When I picked up my car, I did not realize how much features the car has until Michael sat with me very patiently for 2 hours and showed me every detail. He also followed-up with me a few days later to find out how I was doing with my new car. I had the best treatment ever and would recommend Michael Khoury at Reeves to anyone who wants to buy a BMW. Thank you Michael for making my dream car purchase an awesome one! More

I could not believe how awful these crooks were. They lied to me countless times attempting to rip me off for parts that were covered under warranty. Stating also that quote was "non negotiable". Eve lied to me countless times attempting to rip me off for parts that were covered under warranty. Stating also that quote was "non negotiable". Even after I called the warranty company myself and had two other dealers quote the job for next to nothing including towing it from Reeves, they still lied and tried to charge me. But somehow the "non negotiable" costs were negotiable. The lies went on and on from salesman to manager even after they proven to be wrong. They even charged me to leave after trying to falsely over charge charge me for covered services. Reeves= "RIP OFF". They will not get me service business or next purchase. More

The Reeves brand seems to instill snobbiness in their sales people. I have visited their showrooms multiple times (Audi and BMW) and in all cases the sales people are always looking for a sale that day. sales people. I have visited their showrooms multiple times (Audi and BMW) and in all cases the sales people are always looking for a sale that day. My wife and I took our business (we purchased 3 BMW's in 7 months from the other BMW dealership in Tampa, a 2011 750Li, a 2011 330i Convertible, and a 2011 X5 5.0 because of the treatment). On a particular day I was looking to purchase a Audi R8, they had a pre-owned one on the floor, and the salesperson basically asked me for my financials before I could test drive it (we pulled in driving the X5...). I said no thanks and purchased one from Crown Audi. In another situation we arrived to test drive a Z4.. only to be told that my wife and I could not drive together (only to be at Tampa Bay Mercedes a few minutes earlier to test drive a SLK 55AMG, and was tossed the keys). We had to get the GSM involved to get authorization to test drive the car together. In addition I found Ferman BMW much for willing to deal on the cars than Reeves... I guess they don't need the business. More

Had very bad experience with them . Every time I go to them for my bmw service , after 1 month , I see something breaking again . The customer service is so bad , and most of the times they don't want to them for my bmw service , after 1 month , I see something breaking again . The customer service is so bad , and most of the times they don't want to give loaner vehicles . Very rude people there . Once I had a steering wheel locked up on road and since its friday they dont want to take it for service as they have to give the loaner vehicle on weekends . More