
BMW of Tampa
Tampa, FL
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The staff at BMW of Tampa are professional, knowledgeable and courteous. My salesman Ali responded to every request I made no matter how minor. The car buying process was simple and fast by the team at this and courteous. My salesman Ali responded to every request I made no matter how minor. The car buying process was simple and fast by the team at this dealership. I highly recommend BMW of Tampa Florida. More
Over the years I have purchased several cars from this dealership. I continue to come here because of the service department. They are professional and efficient. dealership. I continue to come here because of the service department. They are professional and efficient. More
Attentive, transparent and timely care by Jake Engstrom in the service team. Great service following the so many Covid-excused lousy service experiences around the world in the past twenty-seven months. in the service team. Great service following the so many Covid-excused lousy service experiences around the world in the past twenty-seven months. More
You took away the loaner vehicle that I always used when bringing my car for service. Instead, I had to stay there for hours waiting for it. I bought my cars at Reeves because you always gave us a loaner. bringing my car for service. Instead, I had to stay there for hours waiting for it. I bought my cars at Reeves because you always gave us a loaner. My wife and I both have bought over 10 cars at this location. This will effect our decision on where we buy our next BMW. We'll shop at different BMW dealers. We never shopped around for our BMWs because we always liked Reeves. Also, the windscreen on the new M440i is a piece of garbage. It has already broken twice. We barely take it out, but both times it broke. I'm not paying to replace it again. We have had 4 convertibles and the never had issues with the windscreen. The service dept also made us bring the car back 3 times just to replace the windscreen in a car that was brand new. This new one is pure garbage. I've also brought my X5 back 2 times for issues and they were never fixed. We're not happy with the service. It's changed under the new owner. Mrs Reeves and Roger Balan always took care of us. More
I have only had one experience under new ownership. Had bad experiences under previous ownership. My visit was simple but I would rate Service Adviser as very good. Appointment was easy to make and Had bad experiences under previous ownership. My visit was simple but I would rate Service Adviser as very good. Appointment was easy to make and when I arrived, there was little, if any wait. More