BMW of Tampa

I bought my second BMW from Erick Martínez. He is very knowledgeable, and made sure to find the right car for me based on my requirements. He is always a phone call away and always finding ways to create knowledgeable, and made sure to find the right car for me based on my requirements. He is always a phone call away and always finding ways to create a good customer experience. Thank you Erick. More

Great Experience We worked with Erick Martinez. He was completely professional and helpful. We purchased this car over the phone via the internet due to COVID. He p We worked with Erick Martinez. He was completely professional and helpful. We purchased this car over the phone via the internet due to COVID. He patiently answered all of our questions and he even delivered the car to us, which was impressive because we were about 220 miles away! I would highly recommend this dealership and Erick Martinez, the sales agent. More

great experience!! Love the car, and Erick was great through the entire process. He made car buying easy and hassle free. Thank you Erick for everything! through the entire process. He made car buying easy and hassle free. Thank you Erick for everything! More

Great experience from start to finish! Smoothest experience at a dealership ever! I inquired online about a BMW X3. I got an immediate call from Mike Lawlor. He answered all my questions Smoothest experience at a dealership ever! I inquired online about a BMW X3. I got an immediate call from Mike Lawlor. He answered all my questions about the car but it wasn’t what I was looking for. He suggested I send him my trade info so he could work on it in case I found a different car. I did that and by next day, I had found another car that I was interested in... he was willing to negotiate and looped in his sales manager and by next morning, we had come to an agreement, and I headed to dealership within 2 hours. My new car was immaculate and ready for me. The paperwork was exactly as agreed upon. Mike was very easy to trust and was ready for me at his desk. He introduced me to Otis, the finance manager who found me a very low rate through Chase and in minutes got the paperwork signed. Then Alex, the BMW genius, showed me all around my car and taught me how to use all the amazing features and offered to help me set up my garage code this week if I couldn’t figure it out. I did this purchase on my own, and was always treated with respect from start to finish. These guys were top notch! This was my first BMW (Lexus and Infiniti owner in the past 16 years)... thanks again! I LOVE my X3 More

Extremely poor customer service! Service after you take delivery of your car is the real indicator of a dealership’s level of customer attention. Reeves failed in so many ways—made me wait 1 1/2 weeks for delivery of your car is the real indicator of a dealership’s level of customer attention. Reeves failed in so many ways—made me wait 1 1/2 weeks for a loaner then “ran out of loaners” when I arrived for my appointment; failed to properly secure my license plate; and let me stand around, waiting, when I came to pick up my car while the service advisor joked with a friend. Extremely unprofessional behavior! I’ve owned six BMWs to date and this was the worst BMW dealership I’ve encountered. More

My Experience with Erick Martinez in sales was great. Took care of me and made the buying process easier. So far continues to be responsible sube as I learn about my bmw. Took care of me and made the buying process easier. So far continues to be responsible sube as I learn about my bmw. More

2020 X5 This is my car number 8 bought at this dealership, a beautiful 2020 X5. I had a fantastic buying experience with the sales advisor Erick Martinez. This is my car number 8 bought at this dealership, a beautiful 2020 X5. I had a fantastic buying experience with the sales advisor Erick Martinez. He was fantastic supporting our needs and he has demonstrated great knowledge of the cars and he was able to answer all our questions. We are very pleased and thankful with his support. Job Well Done. Thank you also to Chase and Mr Roger for their attention and support. More

Exceptional Customer service experience by Erick Martinez Erick Martinez was exceptional, a gold standard to what a sales representative should be. He has very fantastic work ethics; very friendly and is an i Erick Martinez was exceptional, a gold standard to what a sales representative should be. He has very fantastic work ethics; very friendly and is an indispensable asset to the company. If I was his employer, I definitely recommend that Mr Erick Martinez gets a pay raise and promotion. I am are very happy and privileged to be a part of the BMW family with the. Thank you Erick, thank you Jeff, and thank you to the Reeves BMW team. Much appreciation. Thank you! Dr. Okaro More

Reeves is a good dealership, dealerships Are a dime a dozen though. t’s about The people that work here that make this place special. Roman Czachor has been a major driving force behind my continued rela dozen though. t’s about The people that work here that make this place special. Roman Czachor has been a major driving force behind my continued relationship with Reeves BMW. More

Outstanding experience with Anna Anna Carlson was excellent to work with on my BMW purchase. I have an extremely busy schedule with work and family, and Anna was very flexible with he Anna Carlson was excellent to work with on my BMW purchase. I have an extremely busy schedule with work and family, and Anna was very flexible with her communication with me. She was patient and helpful throughout the process. I completed the entire process from distance, and Reeves, Anna, and Chase made it easy and stress-free. Thank you! More