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BMW of Tigard
Tigard, OR
1,256 Reviews
BMW of Tigard is now open in our brand new state-of-the-art facility just across Highway 217 from Washington Square Mall. Offering hundreds of vehicles on display under cover and exceptional new amenities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,256 reviews
October 30, 2019
Adam was absolutely outstanding. He spent hours trying to diagnose a phone problem for me and my new X5. His tenaciousness got to the root of the soft wear issue and made me a happy customer. He is outstandi diagnose a phone problem for me and my new X5. His tenaciousness got to the root of the soft wear issue and made me a happy customer. He is outstanding and a wonderful example of the type of service Kuni BMW provides. More
by Delias
Employees Worked With
October 28, 2019
Outstanding service Mark was absolutely fantastic. He knew all about the details of the car and made this purchase the best experience. He was so great to work with. Mark was absolutely fantastic. He knew all about the details of the car and made this purchase the best experience. He was so great to work with. More
by MissMina36
Employees Worked With
Mark Nichols
October 27, 2019
TERRIBLE BUSINESS!! Terrible, Awful business. Sold us a used car with great service record. Only 8000 miles later, the transmission went out. Took it to our mechanic and Terrible, Awful business. Sold us a used car with great service record. Only 8000 miles later, the transmission went out. Took it to our mechanic and he could see the transmission had been worked on previously. Kuni never mentioned this to us and now we’re stuck with a broke down car after only 5 months. They did NOTHING to help us, would not return phone calls. I would NEVER recommend this place to anyone!! Had better service on used car lots on 82nd! More
by Jay
Employees Worked With
Camron Pourassef
October 26, 2019
Awesome Service! I booked my car in for a service appointment today and it was an awesome experience! Grant Mitchell made me feel welcome and answered all my question I booked my car in for a service appointment today and it was an awesome experience! Grant Mitchell made me feel welcome and answered all my questions. It was super fast and easy! Thank you Grant for all your help! More
by Soniah
Employees Worked With
Grant Mitchell
October 22, 2019
Horrible experience with Kuni Bmw Service BEWARE: Our experience with Kuni Bmw has been absolutely horrendous. On 9-24-19 we brought in our 2015 Bmw 320i with 69,000 miles to have a $170 diagn BEWARE: Our experience with Kuni Bmw has been absolutely horrendous. On 9-24-19 we brought in our 2015 Bmw 320i with 69,000 miles to have a $170 diagnosis completed, due to the car not passing DEQ (Emissions). After further inspection, Kuni Bmw stated the the battery was testing as dead and they couldn't perform the necessary tests without replacing the battery (the battery in the car at that time was only three months old) we went ahead and told them to continue with the battery replacement simply to get our issue resolved. $500+ later for a new battery, they said on their invoice "CLEARED AND TESTED FAULTS, ALL OK" After holding it for 4 days, We go to pick up the car. Upon arrival there is a Check Engine light (which has never been on before) we take the car back to them, they simply deleted the Check Engine light and told us everything is OK. We did the drive cycle for 200+ miles, and it Failed DEQ again! We brought the vehicle back to Kuni Bmw on 10-9 for them to see why it didn't pass, yet again. They "inspect" the car and come up with an estimate over $2600 to repair the "issue". When we pick up the car this time, there is a "Low Oil light, refill immediately" that stays illuminated on the dash. Again, this issue has never been seen before. In conclusion, we have a 4 year old car sitting in the garage unable to drive, and somehow Kuni Bmw wants to put the blame on us even though each time we bring the car to them, more problems show up. Following all of this, the Sales Manager sent me an email offering to take my vehicle in on trade for $11,000 even though I paid $18,000 only 6 months ago. This leaves me wondering, how many people fall for this? BEWARE of the $170 DIAGNOSIS FEE, as you'll end up with a bill of much more (in our case, over $3000) and an offer on your vehicle far lower than its value More
by Rick H
Employees Worked With
October 18, 2019
Great service by Priscilla and her customer care team. Thorough and complete. I had gotten spark plugs replaced elsewhere and after failing three times, I returned by Priscilla and her customer care team. Thorough and complete. I had gotten spark plugs replaced elsewhere and after failing three times, I returned to Kuni. Won’t stray again. They always do things right and are extremely kind and friendly. More
by Jan
Employees Worked With
October 17, 2019
Battery Replacement Plus The Kuni Service team is friendly, prompt and professional. I received outstanding customer service during my most recent visit. The one thing that I The Kuni Service team is friendly, prompt and professional. I received outstanding customer service during my most recent visit. The one thing that I would say that left me questioning myself was the cost of the battery replacement work that was performed. It was more than I expected it should be. Otherwise I was pleased with the other service and work they performed. More
by Pat
Employees Worked With
Grant Mitchell
October 15, 2019
Issues resolved at dealer expense. My X3 runs great. The issues that caused me to bring my car to Kuni in the first place related to some manufacturing issues which the dealer resolved and to my great su The issues that caused me to bring my car to Kuni in the first place related to some manufacturing issues which the dealer resolved and to my great surprise it didn't cost me a thing. Doesn't get any better better than that! More
by X5dave
Employees Worked With
David Stout
October 15, 2019
Service was awesome As usual Dan was right on point with the estimated completion of the servicing on my vehicle. Great Job Dan and the Kuni Service team. As usual Dan was right on point with the estimated completion of the servicing on my vehicle. Great Job Dan and the Kuni Service team. More
by Richard
Employees Worked With
October 14, 2019
Personnel Every one was courteous and very knowledgeable. Cameron was our salesman and Benjamin was our paperwork person. I would highly recommend both of the Every one was courteous and very knowledgeable. Cameron was our salesman and Benjamin was our paperwork person. I would highly recommend both of them and this dealership More
by Patti
Employees Worked With
Finance, Camron Pourassef
