BMW of Topeka

As always a great job. Since Aristocrats took over I have no need to go elsewhere. Melissa Reno is an outstanding SA who always keeps me informed and goes the extra mile Since Aristocrats took over I have no need to go elsewhere. Melissa Reno is an outstanding SA who always keeps me informed and goes the extra mile to get things done. More

Ray Wockenfuss was great to work with. So was Issac who I worked with on the phone. The service technician did a exceptional job on what I needed done. Having the X5 washed after work is a So was Issac who I worked with on the phone. The service technician did a exceptional job on what I needed done. Having the X5 washed after work is a very nice touch. Will be coming back. Exceptional customer service is rare now a days. More

Melissa Reno was great in handling my needs! Thanks for the timely work that was done on my X6. Thanks for the timely work that was done on my X6. More

Issue with airbag recall at first but they handled it and had great customer service. Although my car is a bit old, they treated it like it was new and even washed it! had great customer service. Although my car is a bit old, they treated it like it was new and even washed it! More

Thank you Raymond for all of your help and your professionalism. It was great working with you. professionalism. It was great working with you. More

Had issue with vehicle. Was promptly addressed by Melissa and staff. Would recommend for sales and service. Was promptly addressed by Melissa and staff. Would recommend for sales and service. More

I'm very happy with my service appointment. Melissa and Raymond are top-notch employees. Ray even alerted me to a rebate on the tires I purchased. Melissa and Raymond are top-notch employees. Ray even alerted me to a rebate on the tires I purchased. More

Raymond does a great job, couldn't be happier, only had service done, but was seamless from beginning to end. service done, but was seamless from beginning to end. More

Melissa Reno is awesome, very knowledgeable and has great customer service skills. However, not sure about the service team (Mechanics) in the back. This was my first visit for an oil change, after buying customer service skills. However, not sure about the service team (Mechanics) in the back. This was my first visit for an oil change, after buying the car 6 months ago. I live out of town, and I got home and discovered my lock system was not locking automatically. Found out I have to make ANOTHER trip to the dealership to have this corrected. Not fun, as I am a very busy professional. Service team (Mechanic that worked on my vehicle) should have checked EVERYTHING before I left the dealership. I don't mind paying high-end prices, but I want high end service. More

Raymond was awesome! The cost of service was less than estimated. Work done was in a timely manner. Got a status on future work which helps me plan financially. I'm retir The cost of service was less than estimated. Work done was in a timely manner. Got a status on future work which helps me plan financially. I'm retired on a fixed income so that is important. Only 2 complaints: They washed my car but didn't vacuum & wipe down inside which has been done in the past. And my horn needed replaced. I was told an ooga horn was available so I asked to have that one installed. When I went to leave I honked the horn. It was NOT a ooga horn. Instead it was just a regular horn. I was disappointed...but thankful to again have a working horn. More