BMW of Topeka

Raymond was awesome! The cost of service was less than estimated. Work done was in a timely manner. Got a status on future work which helps me plan financially. I'm retir The cost of service was less than estimated. Work done was in a timely manner. Got a status on future work which helps me plan financially. I'm retired on a fixed income so that is important. Only 2 complaints: They washed my car but didn't vacuum & wipe down inside which has been done in the past. And my horn needed replaced. I was told an ooga horn was available so I asked to have that one installed. When I went to leave I honked the horn. It was NOT a ooga horn. Instead it was just a regular horn. I was disappointed...but thankful to again have a working horn. More

This dealership from sales to service dept. is the best I have ever dealt with. I took my BMW on Wed. March 9th and Melissa Reno is a top notch service rep. She is very professional in her po is the best I have ever dealt with. I took my BMW on Wed. March 9th and Melissa Reno is a top notch service rep. She is very professional in her position. I was told my car was needed for 1 1/2 hours for the service work and it was completed on time. Thanks. More

Melissa Reno has always been very honest in assessing my needs and providing me information on my service and expectations for future servicing. She keeps me informed on the progress of the service and has needs and providing me information on my service and expectations for future servicing. She keeps me informed on the progress of the service and has always arranged for a loaner when the service is expected to last longer than a day. She always cares for my Z4 with the same interest and investment in its service health as I do. Thank you BMW for the last 9 years of service on my Z4.👍👏 More

Everyone there was very helpful, from sales to finance to service. Victoria went out of her way on many occasions to communicate and assist me. She is the best! And I LOVE my new vehicle! service. Victoria went out of her way on many occasions to communicate and assist me. She is the best! And I LOVE my new vehicle! More

Excellent service, no pressure buying, honest and trustworthy. All my questions were answered about the vechile. trustworthy. All my questions were answered about the vechile. More

Waiting time was beyond the expected time to wait. I was told the wait might be 2 hours long but I ended up waiting 4 hours and a half. told the wait might be 2 hours long but I ended up waiting 4 hours and a half. More

Melissa was awesome and the technology they use to keep you apprised of everything is great. Loved the video of services performed. Definitely world class. you apprised of everything is great. Loved the video of services performed. Definitely world class. More

Service was fantastic. Raymond kept me up to date every step of the way and explained things. The work was done quickly, in fact very quickly. The work was well done. I am very happy and was very impresse step of the way and explained things. The work was done quickly, in fact very quickly. The work was well done. I am very happy and was very impressed. More

Tough situation on a car with a fairly rare set up so started out a little rocky. After a few changes to their standard protocol, the staff git a handle on the situation and worked with with me. started out a little rocky. After a few changes to their standard protocol, the staff git a handle on the situation and worked with with me. More

Love my 2022 VW Tiguan. Victoria Gerry went way beyond my expectations delivering and explaining the SUV's tech features to me. She knows and loves the VW product line and it shows. Her presentation is all a expectations delivering and explaining the SUV's tech features to me. She knows and loves the VW product line and it shows. Her presentation is all about superior customer satisfaction. The staff was a pleasure to work with and professional. Also, got a great price for my trade-in. More