BMW of Towson

The BMW team at Towson is fantastic, organized, kind, courteous. I appreciated the efficiency and the communication about my vehicle and the loaner vehicle so that I could manage my day. Nick is excellen courteous. I appreciated the efficiency and the communication about my vehicle and the loaner vehicle so that I could manage my day. Nick is excellent! Thank again! More

I walked into the showroom just to window shop the X7 models. I walked out as a new owner of my first BMW. The process was so smooth and effortless. From the moment I walked in I was greeted and guided t models. I walked out as a new owner of my first BMW. The process was so smooth and effortless. From the moment I walked in I was greeted and guided to speak with Byron, my sales rep. Byron was energetic and friendly. His calm demeanor put me at ease. He located the perfect vehicle for me. The managers Greg and Blake were outstanding. Greg made the sales process so easy. Blake sealed the deal for me. He was able create a package for me that I could not resist. I will refer BMW of Towson to everyone I know. I plan to have my mom purchase from them in the near future. More

Courteous and Knowledgable sales staff. Pleasure to work with! Salesman was very accomidating to my scheduele Pleasure to work with! Salesman was very accomidating to my scheduele More

I Love the dealership! They are really professional and they handle the customer With extreme care. They go above and beyond in helping you to be satisfied. They are really professional and they handle the customer With extreme care. They go above and beyond in helping you to be satisfied. More

Chris was excellent and very helpful with a quick solution to my problem. He was kind and polite. solution to my problem. He was kind and polite. More

They went out of their way to get the purchase done. I am very happy with the buy. I am very happy with the buy. More

Great service - unfortunately I had a blow out on one of my cars tires. Limped it into BMW Towson around 9am and luckily got paired with James. He was able to get the tire replaced and delivered back just a my cars tires. Limped it into BMW Towson around 9am and luckily got paired with James. He was able to get the tire replaced and delivered back just after lunch. Jessica also sent a video from the technician showing the underside of my car was in good health. Great service this time and the last few times i've been there! More

Excellent service. They take the time to explain what they did and how the overall condition of the vehicle is. They take the time to explain what they did and how the overall condition of the vehicle is. More

I went into BMW of Towson not knowing if I was going to purchase or not. After visiting 2 other dealerships that same morning the vibe was definitely different at one of the other dealerships where I was t purchase or not. After visiting 2 other dealerships that same morning the vibe was definitely different at one of the other dealerships where I was treated like I was broke or had bad credit so I left the Audi dealership and came down a few blocks to BMW of Towson where from the start it was no judgement. Everyone that works there treated me like family even after still not knowing how my credit was. So I decided to purchase a vehicle that day and I am very happy with the car. I definitely will be coming back in the future for my next car More

Too much communication by too many different people became very annoying to me making decision. became very annoying to me making decision. More