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BMW of Towson

Towson, MD

4.7
864 Reviews

700 Kenilworth Drive

Towson, MD

21204

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864 Reviews of BMW of Towson

September 06, 2021

I have enjoyed solid customer service while buying two vehicles from Tyler Lanham in recent years. Colleagues across the dealership were professional and helpful on each visit. More

by BD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Wells, Tyler Lanham
Sep 08, 2021 -

BMW of Towson responded

We enjoyed reading your feedback, BD! Thank you for your kind words about Tyler. He's truly an asset to our team. Congratulations on your purchase!

September 05, 2021

The service was excellent. My service advisor, Johnathon (Yoni), was superb; he went above and beyond my expectations and dealt with with many anxiety-ridden queries. Very pleasant experience. More

by JoncTowson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon (Yoni)
Sep 08, 2021 -

BMW of Towson responded

Thank you for your great feedback about Yoni. We're so glad to read that he went above and beyond for you. Thank you for choosing BMW of Towson!

September 04, 2021

Our service advisor is knowledgeable, always helpful and courteous. He explains technical issues in easy to understand language and offers alternatives when available. He knows our vehicle. More

by Jfeezer3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Sep 08, 2021 -

BMW of Towson responded

Thank you for your great feedback about Greg! We're glad he makes the service process so easy. We'll always be here for your BMW service needs. Thank you for choosing us!

September 02, 2021

This is a great dealership. The employees are all friendly and the service department is great. They go out of their way to be helpful. More

by wavesurf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
Sep 08, 2021 -

BMW of Towson responded

We really enjoyed reading your feedback. Thank you so much for taking the time to post your review. We strive to provide exceptional service! We're glad you feel the same. Thanks for choosing BMW of Towson!

August 29, 2021

BMW of Towson always provides excellent service! I recommend them! More

by Lessanepw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Strickland, Derrick Edwards, Thomas Wolff
Sep 08, 2021 -

BMW of Towson responded

Thank you so much for sharing your kind feedback about our service department! We truly appreciate it!

August 27, 2021

Owen Duffy is fantastic. He found us an amazing car. The princess was quick and effortless. More

by odat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Duffy
Sep 08, 2021 -

BMW of Towson responded

Thank you so much for your feedback. We're glad that Owen was instrumental throughout the buying process. Congratulations on your BMW and thank you for choosing BMW of Towson.

August 20, 2021

They were wonderful to work with and very friendly! Manager came out and talked with us for quite awhile! Staff was all very helpful and pleasant! More

by Jstaylor845
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Patel, John Van Buren
Aug 20, 2021 -

BMW of Towson responded

Thank you so much for sharing your feedback! We're glad your experience with us was top-notch!

August 19, 2021

Love this dealership. Service department anticipates all client needs. Jonathan (Yoni) is knowledgeable and personable! More

by SL60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Baron
Aug 20, 2021 -

BMW of Towson responded

Thank you for your feedback about Yoni! We are so glad he made servicing your BMW an enjoyable experience.

August 15, 2021

I have been dealing with the service department of this dealership for about 15 years and have found Derrick Edwards, Terrance Savoy and Richard Strickland to always available to me, to be wonderfully frie More

by raabchristhilf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Strickland, Derrick Edwards, Terrence Savoy
Sep 08, 2021 -

BMW of Towson responded

Thank you so much for sharing your wonderful feedback about our service team. We're glad they are always there to assist you, with smiles on their faces. We're truly lucky to have you in our BMW of Towson family.

August 12, 2021

Great customer service. The team and service rep. Yoni really went above and beyond to provide excellent customer service. More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan ((Yoni) Baron
Aug 13, 2021 -

BMW of Towson responded

Hi Carlos, Thank you for sharing your fantastic feedback about Yoni. We're glad your service experience was worth of 5-stars. Thank you for choosing BMW of Towson!

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