BMW of Towson
Towson, MD
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842 Reviews of BMW of Towson
Straightforward and simple Wesley was very helpful in the decision making process and matched me with the right vehicle. The test drive was helpful in deciding which vehicle was Wesley was very helpful in the decision making process and matched me with the right vehicle. The test drive was helpful in deciding which vehicle was the best fit. More
Greg Myers Makes BMW of Towson Great Greg Myers is exactly the type of Service Manager you want. He started out as a technician, so you never have to worry about his competency when it co Greg Myers is exactly the type of Service Manager you want. He started out as a technician, so you never have to worry about his competency when it comes to repairs and maintenance. He will advocate for you with other dealership departments and even your warranty company and third-party companies. Greg is a reliable communicator and always replies to messages. He’s also personable, never fails to ask about your family, and is overall a great forward-facing rep for BMW of Towson More
David Hess is a kind and patient salesperson. David was very helpful and knowledgeable. He made the experience easy. He made me feel like I was getting a deal even if I didn’t David was very helpful and knowledgeable. He made the experience easy. He made me feel like I was getting a deal even if I didn’t More
First BMW, awesome experience! Quick and easy process of trying to finance my first BMW both reps did an amazing job describing in detail of my first BMW car! Quick and easy process of trying to finance my first BMW both reps did an amazing job describing in detail of my first BMW car! More
BMW X1 Just bought a great day car from David Hess at BMW of Towson. David is very friendly and super informative.a great way to buy a car Just bought a great day car from David Hess at BMW of Towson. David is very friendly and super informative.a great way to buy a car More
Exceptional Service This is a long overdue review. I've been a customer of the BMW of Towson Service Department for 13 years with 3 different vehicles and have always had This is a long overdue review. I've been a customer of the BMW of Towson Service Department for 13 years with 3 different vehicles and have always had a wonderful experience. Everyone in the entire service department has always been very helpful - from the guys who work the service lane to the folks in the loaner dept to the cashier and beyond. Every service advisor I've worked with has been very knowledgable and kept me updated with the progress of my service. Jack and Rich run a top notch service department that is second to none! Thank you! More
My BMW experience. I have owned only 5 series BMW’s since 1989. My wife calls me boring...I consider myself a loyal customer. I had gone to two other dealerships near I have owned only 5 series BMW’s since 1989. My wife calls me boring...I consider myself a loyal customer. I had gone to two other dealerships near me, but the equipment, interior color, etc were not available. Neither seemed to have interest in actually finding what I wanted. I was referred to Bill Kasper by a friend. When I first spoke with him, he asked what I was looking for & said he would do some research on availability & get back to me. In 2 hours, Bill emailed 3 options that fit my objectives. Bottom line, Bill did the work, followed through, got the car & made this process easier than my other experiences. Thank you, Bill for the sweet ride. More
Great Experience Thank you Wesley for a pleasurable car buying experience! BMW of Towson always delivers great customer service and everyone works hard to meet custome Thank you Wesley for a pleasurable car buying experience! BMW of Towson always delivers great customer service and everyone works hard to meet customer’s needs. I am very happy with my new car! More
Excellent buying experience I had a very good experience buying a BMW at Towson BMW thanks to Wesley Bishop and Jacqueline Wells who provided excellent and expert service. I had a very good experience buying a BMW at Towson BMW thanks to Wesley Bishop and Jacqueline Wells who provided excellent and expert service. More
Best in Class I visited 2 local BMW dealerships, to research the M2, before I contacted BMW of Towson. What a difference! Bill Kasper's product knowledge, professi I visited 2 local BMW dealerships, to research the M2, before I contacted BMW of Towson. What a difference! Bill Kasper's product knowledge, professionalism, and the courtesy he extended far exceeded what I had experienced locally. If he didn't know an answer to one of my technical questions, he would seek out the answer and respond quickly. Since my purchase, he has maintained the same customer focused approach in addressing my needs. More