BMW of Towson - Service Center

They are efficient but overly protective on certain issues. Accommodating when I need a loaner issues. Accommodating when I need a loaner More

Service at BMW of Towson was the best I've ever had in 60 years of owning cars. I was greeted by a gentleman who showed me where to report. Terrance, the service adviser, took care of my paperwork (plus k years of owning cars. I was greeted by a gentleman who showed me where to report. Terrance, the service adviser, took care of my paperwork (plus kept me amused with conversation). The waiting room was comfortable and inviting -- and has an excellent variety of coffees for their Keurig. The service tech was quick with my repair, and provided a narrated video of his multi-point check. Then they cleaned my car inside and out. More

Jim Gugliette, service manager was a pleaure to deal with. He explained the time frame for the completion of the recall and the oil change. with. He explained the time frame for the completion of the recall and the oil change. More

Great dealership but my review is about the service department.I called to find out about all these messages I get and talked to Chris he was courteous and knowledgeable asked me to go right away .he department.I called to find out about all these messages I get and talked to Chris he was courteous and knowledgeable asked me to go right away .he was so busy I thought I will go back for the work ,but he was so concerned and decided to start the work. Though he was very busy ,he took time to explain in details the service needed .when I left I felt a relief that I will be safe in my car . Thank you to all who helped Roget the job done . More

Marty, service rep was very friendly and helpful. He kept us informed of the status of our vehicle. He kept us informed of the status of our vehicle. More

Good service prompt service would recommend Greg was responsive and on time and available Thanks responsive and on time and available Thanks More

Very clean and tranquil. Well greeted. Timely service. Appreciated visual car summary as well visual car service. Quiet waiting room. Complimentary car wash. Thanks! Was grea Well greeted. Timely service. Appreciated visual car summary as well visual car service. Quiet waiting room. Complimentary car wash. Thanks! Was great. More

My tire pressure was low. They diagnosed a picture in the tire, promptly got a tire and replaced it right away. Very polite and efficient. They diagnosed a picture in the tire, promptly got a tire and replaced it right away. Very polite and efficient. More

Greg Myers does a wonderful job of ensuring I’m well taken care of. Mark Myers does a wonderful job of ensuring my X5 is well taken care of. taken care of. Mark Myers does a wonderful job of ensuring my X5 is well taken care of. More