Sign In
All Salespeople
Sales Department
514 Reviews
The health and well-being of our clients, employees, and community is our highest priority. As we monitor the current COVID-19 situation, our dealerships are being extremely proactive to ensure that our facilities remain clean and sanitized.
Please know, we are following the recommended guidelines set forth by the CDC to help keep you safe and healthy during this time of uncertainty.
• All valets are wearing latex gloves. We are wiping down client vehicles and loaner vehicles upon entering and exiting the vehicle.
• Railings/door handles & counters are continuously being wiped down using disinfectants.
• Phones & credit card terminals are continuously wiped down using disinfectants.
To accommodate our clients that may have difficulty getting to the dealership due to work restrictions, childcare, etc., we are offering the option to have a Client Advisor bring a vehicle to your home or office for a test drive. For your convenience, we can also assist you with the purchase of your vehicle by phone and email. Additionally, our website is available for you to explore our inventory, 24 hours a day, 7 days a week.
For your service needs, offer complimentary pick up and delivery of your vehicle for service & repairs. We can also complete all transactions online and by email.
For an outstanding BMW sales and service experience, turn to BMW of Towson. Our dealership is passionate about connecting BMW drivers with BMW experts to deliver a one-of-a-kind atmosphere, and we think our genuine love of the BMW brand shines through in every interaction we have with our clients. We also offer exclusive Priority 1 Service...no service appointment necessary. Just drive in and we'll service your BMW no matter where it was purchased. At BMW of Towson, you are Priority 1.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
BMW of Towson's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
Top Reviewed Employees
Latest Reviews
June 11, 2021
"Thought that car would at least had a vacuumed and..."
- ShaneThought that car would at least had a vacuumed and internal wipe of surfaces maybe outside wash but it was raining Has been done in the past
Read MoreEmployees Worked With
May 21, 2021
"My service at this dealership has always been excellent..."
- Kelsie R.My service at this dealership has always been excellent on my BMW’s and my experience purchasing a new one is no different. Lavoi was a wonderful salesman. He was very knowledgeable and was able to assist me custom build my vehicle with ease. He kept me updated throughout the process and made the entire experience a pleasure up to bringing my vehicle home. Everything was very clean and proper COVID-19 safety protocols were taken throughout the entire experience. I was nervous about how long it might take to finish everything on the day I picked up my vehicle. But, the process was incredibly fast with everything taking less than 2 hours. I would definitely recommend this dealership (and Lavoi) to friends and family.
Read MoreMay 19, 2021
"Very cordial, friendly and professional. We’re helpful in..."
- John AgroVery cordial, friendly and professional. We’re helpful in making a decision as well as reasonable during negotiations. Actions after our commitment to purchase were extraordinary. High marks for all the people involved
Read More
Photos & Amenities
- Express Service
- Free Loaner Cars
- Free WiFi
- Complimentary Car Wash
- Authorized Accessories Store
- Authorized Parts Store
- Customer Lounge Area
- Free Coffee
- Free Drinks
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Drive-In Service
- Shuttle Service
- Laptop Computers
- Television
