BMW of Towson - Service Center

Very good service, professional and polite on every department that I’ve been in. Thank you. department that I’ve been in. Thank you. More

My service advisor was great and explained everything to my satisfaction. Even the car was ready sooner than promised. my satisfaction. Even the car was ready sooner than promised. More

I don't know but 2 days after we had a recall performed out vehicle died in the middle of my street. This is the 2nd time I had a BMW recommended recall performed at Towson BMW and had problems afterward out vehicle died in the middle of my street. This is the 2nd time I had a BMW recommended recall performed at Towson BMW and had problems afterward that I didnt have prior to. More

yanni in service is the best . . every time i come in for service he always goes out of his way to take care of me.. Mandy Hutchinson . every time i come in for service he always goes out of his way to take care of me.. Mandy Hutchinson More

BMW of Towson had my vehicle ready by the time promised! Only issue was the vending kiosk! Can’t really tell if your transaction go through if you are using credit card. Only issue was the vending kiosk! Can’t really tell if your transaction go through if you are using credit card. More

BMW of Towson provides prompt and professional service in a timely manner. I would highly recommend them to my family and friends. a timely manner. I would highly recommend them to my family and friends. More

For 14 years this dealership has been efficient and seemingly straight forward with regard to servicing my car. From what I gather is a shortage of intake professionals, a gap in attention resulted in seemingly straight forward with regard to servicing my car. From what I gather is a shortage of intake professionals, a gap in attention resulted in my car staying 6 days. Ultimately the car was repaired and communication and apologies were received, so it ended well. More

BMW of Towson is outstanding! They are on the details that lead to a great customer experience. I highly recommend this dealership. They are on the details that lead to a great customer experience. I highly recommend this dealership. More

A service department really comes down to the individual you are working with. Chris was excellent. He was responsive and direct. Best experience I have had a BMW Towson service department. you are working with. Chris was excellent. He was responsive and direct. Best experience I have had a BMW Towson service department. More

The service advisor was very friendly and knowledgeable about my vehicle. He was very helpful in answering all of my questions about my car. about my vehicle. He was very helpful in answering all of my questions about my car. More