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BMW of Towson - Service Center

Towson, MD

4.7
379 Reviews

379 Reviews of BMW of Towson - Service Center

Sort by
June 04, 2023

They are very efficient, welcoming, and easy to get an appointment. One of the best service experiences I’ve had. More

by Npeoples07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jun 06, 2023 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

BMW of Townson is a great location! My service advisor was Chris, and he is wonderful - very friendly, professional, and knowledgeable. More

by arielle.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Everitt
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Jun 05, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

Service was courteous, completed on time. Process explained and adjusted at my request. facility was clean and inviting. More

by brucecunningham2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
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Jun 05, 2023 -

BMW of Towson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2023

I have taken my BMW to other BMW dealerships for service. BMW of Towson has given me the most professional, and best service than other dealerships. The customer service is top rate. Mr. Yani has been ver More

by Ramiro Landeros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yani.
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Jun 01, 2023 -

BMW of Towson responded

Hello Ramiro, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 29, 2023

I love this particular BMW dealership. I’m always in and out in a reasonable amount of time. The staff is super friendly, from the door to the exit. Scheduling is hassle free and they’re p More

by Tye H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefan Foster
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Jun 01, 2023 -

BMW of Towson responded

Hi Tye, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2023

Prompt attention. Knowledgeable service representative, friendly. Facility clean. Everyone pleasant. Have been customer since 1987, with only good experiences. Only de More

by simsima@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Myers
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May 29, 2023 -

BMW of Towson responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 24, 2023

Service consultants are knowledgeable, friendly, and thorough. Texting video of car on the rack was very helpful. More

by rdtoohey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina, Greg
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May 29, 2023 -

BMW of Towson responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2023

Had a pleasant experience. The service guy Chris was outstanding. Very knowledgable and helpful. Job was done as promised. More

by ssrf98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 19, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 14, 2023

The service staff is very professional as well as helpful. Everything is always clearly explained. More

by cooolhand2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Baron
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May 17, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 13, 2023

Great service very knowledgeable, keep my car in good working order. Staff is very friendly. More

by tanishathompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Hughes
Report | Print
May 16, 2023 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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