BMW of Towson - Service Center
Towson, MD
385 Reviews of BMW of Towson - Service Center
BMW of Towson always delivers excellent customer service and a friendly environment. Greg, Yoni and Jessica plus Anaya make a great team. They really work well together and make the customer feel important. and a friendly environment. Greg, Yoni and Jessica plus Anaya make a great team. They really work well together and make the customer feel important. Thanks to the entire department. More
Great experiences. They find creative ways to get your vehicle ready for pick up even after hours. They provide a video with the tech working on your vehicle pointing o They find creative ways to get your vehicle ready for pick up even after hours. They provide a video with the tech working on your vehicle pointing out the issues. It's a great way to engage the customer. More
Every staff member is very professional and responsive. It was easy to get through when I called to schedule service and I was provided several appointment options to best meet my schedule. The service tim It was easy to get through when I called to schedule service and I was provided several appointment options to best meet my schedule. The service time quoted was exact and I was in and out timely. So pleased with my decision to move my service from another dealership where service was sub par. Great experience each time I have visited. More
Friendly and very efficient! Love the walk through video! Made it personal! My service person, Chris, kept me in the loop at all times!!! Love the walk through video! Made it personal! My service person, Chris, kept me in the loop at all times!!! More