BMW of Towson - Service Center

Very expensive. Had to wait for my service rep to get there, it looked someone who was there could have helped?! Wanted someone to help remove gestures and wash car, Had to wait for my service rep to get there, it looked someone who was there could have helped?! Wanted someone to help remove gestures and wash car, but when I arrived at 4:15-4:30 to pick the car up the cashier said everyone had left. Cashiers went and got my car after no one brought it. Cashier looked to be the only one there and wasn’t able to really review any car details. I liked the video tour the service technician did but that was about it. More

BMW Towson is the best BMW service center that I visit for my car since 2007! for my car since 2007! More

The service department is excellent; and my car was returned in "like new" condition. I was kept informed at each step and the parts department had a unique part in less than one day. returned in "like new" condition. I was kept informed at each step and the parts department had a unique part in less than one day. More

Always professional and courteous! Love the video presentation given by the technicians that points out the service being performed and any recommendations. The amenity of a vehicle Love the video presentation given by the technicians that points out the service being performed and any recommendations. The amenity of a vehicle loaner is a plus as well. More

serviced my 328i at the appointed time greg myers is very knowedable about my car and kept me up to date on the process very knowedable about my car and kept me up to date on the process More

quick service for my oil and spark plug change. dealership always informs me when I am due for maintenance. Greg was very helpful and courteous. dealership always informs me when I am due for maintenance. Greg was very helpful and courteous. More

I was very pleased with the service I received and the friendliness of the service rep that helped me. I will come again for future needs. friendliness of the service rep that helped me. I will come again for future needs. More

I had the worst experience ever. I will never return to BMW of Towson. The manager of the service was rude as well as my service advisor. I have been faithful to the BMW brand for I will never return to BMW of Towson. The manager of the service was rude as well as my service advisor. I have been faithful to the BMW brand for more than 30 years and have never ever been so grossly mistreated. More

I had an awesome experience with bmw of Towson. I want to say a big thank you to Christopher for the wonderful customer service he provided to me. I want to say a big thank you to Christopher for the wonderful customer service he provided to me. More

I was very pleased with the professionalism and caring attitude displayed by everyone involved. I'd recommend this dealership to family and friends. attitude displayed by everyone involved. I'd recommend this dealership to family and friends. More