BMW of Towson - Service Center

I have a 2005xi wagon serviced by Towson BMW. The people are always helpful and friendly treating me and my car great. And they’ve added a new video feature showing what they did. are always helpful and friendly treating me and my car great. And they’ve added a new video feature showing what they did. More

Excellent service from start to finish. Greg Meyers was a pleasure to work with. Towson BMW does a great job and I especially like the video! pleasure to work with. Towson BMW does a great job and I especially like the video! More

3 HOURS waiting time for Oil change ( with appointment in advance). NO COMMENT!!!No communication and updates on service progress. ( only text with 23 seconds video for car inspection- the quickest inspectio advance). NO COMMENT!!!No communication and updates on service progress. ( only text with 23 seconds video for car inspection- the quickest inspection ever seen) More

Efficient, professional, and trustworthy are just a few words to describe Terrence Savoy in the service department at BMW of Towson. The entire service department is great and I wouldn’t have my car servic words to describe Terrence Savoy in the service department at BMW of Towson. The entire service department is great and I wouldn’t have my car serviced any where else. More

Good service by most. Very busy in early Am entry and Good service by most. Very busy in early Am entry and lack of details on process of keeping customer updated on service while I had to wait No on Good service by most. Very busy in early Am entry and lack of details on process of keeping customer updated on service while I had to wait No one provided direction of where customers could wait I had to find myself. This may have been early morning rush More

The professional attention I receive from Terrence Sawyer, as well as the quality of work by your service department keep me coming back to BMW of Towson. Sawyer, as well as the quality of work by your service department keep me coming back to BMW of Towson. More

What a pleasure to work with Tom Wolff, my service consultant. I rely on his expertise when he responds to my questions and I find him to be mature , honest, and reliable. I like the technicians evalu consultant. I rely on his expertise when he responds to my questions and I find him to be mature , honest, and reliable. I like the technicians evaluation of my car which I can see thru their video. It’s very cool. More

Great service ! Video sent by tech midway to show me what problem he found and what he was doing to fix it and why. A shout out to Derrick for his knowledge and sense of humor who orchestrates all the work. problem he found and what he was doing to fix it and why. A shout out to Derrick for his knowledge and sense of humor who orchestrates all the work. More

OMG, my service advisor, Tom Wolfe, is the best! I’ve known him since 2004 and I have followed him from Russell BMW to Towson BMW. He is the only one I trust to tell me what is wrong with my car. He is known him since 2004 and I have followed him from Russell BMW to Towson BMW. He is the only one I trust to tell me what is wrong with my car. He is honest, nice and trustworthy. If he ever left Towson BMW, I would no longer service my car there. Thank you for the professionalism at this dealership. More

From start to finish my service worked like clock work. They finished my car in a couple of hours . IT is washed and looking great!! They finished my car in a couple of hours . IT is washed and looking great!! More