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BMW of Towson - Service Center

Towson, MD

4.7
378 Reviews

378 Reviews of BMW of Towson - Service Center

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June 05, 2024

Efficient, great customer service, easy to schedule. Knowledgeable about needs if the car and the owner More

by mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can’t remember
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Jun 07, 2024 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 04, 2024

Thorough in diagnosis and thorough in communication back to owner. I liked video walk through of car condition and repair. Car was washed and clean upon return. More

by sjzito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 07, 2024 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 04, 2024

Great service, everything was completed in a timely manner and the waiting area is comfortable. Thank You More

by Ajpilli3ajpilli3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, James
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Jun 07, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 30, 2024

Service was fast, well explained and professional. It is helpful to have walk-in service More

by Suzepennington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 01, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 29, 2024

My experience at BMW of Towson is always amazing! I bought my BMW X7 in 2022 and ever since, each service representative has been responsive, professional, personable and effective. IF anything was c More

by jacquelinejteaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian and Nicolas
Report | Print
May 31, 2024 -

BMW of Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2024

Great dealership. I have been using BMW of Towson since 2004. My service provider, Christopher, is excellent. And very responsive. BMW of Towson is our favorite dealer More

by Naji Rashid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
May 29, 2024 -

BMW of Towson responded

We are pleased to hear you had such a positive experience with us, Naji! Feel free to stop by if you ever need any more help.

May 27, 2024

I highly recommend Chris as a customer service representative in the Service Department. He was exceptional. More

by blondieliz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 28, 2024 -

BMW of Towson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 22, 2024

Friendly, prompt, quality service. Good advice and very knowledgable service reps. Have used for decades and highly recommend. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 23, 2024 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

Service is always great. They get me in and out in reasonable time frame Thanks More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Evertt
Report | Print
May 24, 2024 -

BMW of Towson responded

Hello Gail, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 24, 2024 -

Gail responded

Your welcome!! Here is my email that you requested gmaykrantz@hormail.com

May 22, 2024

Super accommodating. Great service . Professional n friendly representative who was very knowledgeable to procedure needed. More

by Ctaluy18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickenzie
Report | Print
May 24, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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