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BMW of Towson - Service Center
Towson, MD
379 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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379 Reviews of BMW of Towson - Service Center
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January 15, 2020
BMW of Towson completes all the recommended service on BMW of Towson completes all the recommended service on my car. They do a great job every time. It never feels like a hassle. They provide a loan BMW of Towson completes all the recommended service on my car. They do a great job every time. It never feels like a hassle. They provide a loaner car. True service professionals. More
by Nick
Employees Worked With
Greg Myers
January 10, 2020
I took my 2017 BMW to Towson for service was told there was no problem with the car. I kept getting a check engine light and resetting it with the same error code. I took it to Annapolis BMW they found the was no problem with the car. I kept getting a check engine light and resetting it with the same error code. I took it to Annapolis BMW they found the problem in a couple hours ordered the part and had my car back on the third day. Guess there was a problem after all Duh. More
by bp1970
Employees Worked With
Service Manager
January 08, 2020
Rear brake discs replaced. The Towson dealership of BMW is an excellent source for maintaining my BMW. They are efficient in all aspects of maintaining my car and prompt on mee The Towson dealership of BMW is an excellent source for maintaining my BMW. They are efficient in all aspects of maintaining my car and prompt on meeting the time schedule that they informed me of. More
by holland827
Employees Worked With
Terrence Savoy
January 08, 2020
The BMW of Towson has the best customer service. The service advisor understood my needs and provided excellent service in making sure my vehicle repairs were complete. service advisor understood my needs and provided excellent service in making sure my vehicle repairs were complete. More
by Ms.Toyo
Employees Worked With
Derrick Edwards
January 05, 2020
12 y/o car repair Have been working with same employee, Tom Wolff, for over 12 years. Experience with him is always as responsible and good as I could wish it to be. Have been working with same employee, Tom Wolff, for over 12 years. Experience with him is always as responsible and good as I could wish it to be. Truly excellent. More
by BMW
Employees Worked With
Thomas Wolff
December 21, 2019
Tom provided excellent professional courteous service throughout the service process. He called me with updates and service information. He ensured I had a loaner to conduct work business. throughout the service process. He called me with updates and service information. He ensured I had a loaner to conduct work business. More
by Williamssteven
Employees Worked With
Thomas Wolff
December 07, 2019
Excellent and prompt service. I wouldn’t go anywhere else for the cate of my car. The staff from start to finish were knowledgeable and welcoming for the cate of my car. The staff from start to finish were knowledgeable and welcoming More
by tclmn30
Employees Worked With
Blake Dumas 5 star rating
October 23, 2019
Efficient competent and friendly My experience was very positive. I was well informed on the status of my car and Blake was knowledgeable and friendly. I would recommend BMW of Towson My experience was very positive. I was well informed on the status of my car and Blake was knowledgeable and friendly. I would recommend BMW of Towson to others. Thanks for fixing my X5 More
by Susan
Employees Worked With
Blake Dumas
October 12, 2019
Excellent! Everything went well. All staff are professional, courteous and personable! The men that handled the loaner were very efficient, professional and a p Everything went well. All staff are professional, courteous and personable! The men that handled the loaner were very efficient, professional and a pleasure to work with. More
by Vivian Banks
Employees Worked With
Greg Myers
October 04, 2019
Excellent service. Everything done well. Inside and outside cleaned and washed. Would definitely recommend this dealer for future car care and yearly service. Good job. outside cleaned and washed. Would definitely recommend this dealer for future car care and yearly service. Good job. More
by Jdp441
Employees Worked With
Terrence Savoy
