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BMW of Towson - Service Center

Towson, MD

4.7
378 Reviews

378 Reviews of BMW of Towson - Service Center

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May 19, 2024

Very pleased transmission works great. No problem at All would recommend again. Also there warranty are true and will cover the cost. More

by lafayettexdorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 21, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

May 17, 2024

The service is always excellent. Nick my service technician was very helpful yesterday 5/16//24. More

by cheryl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 19, 2024 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

I was very pleased with the service I received. My service representative Christian S. was pleasant and kept me well informed. More

by Dv1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian S.
Report | Print
May 17, 2024 -

BMW of Towson responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

Quality work done by thorough and skilled techs. Service writers are friendly and responsive, depending upon who you get. More

by steve_lambertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
May 19, 2024 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 13, 2024

My first experience at this Towson location was really nice. Everyone was warm and welcoming. My car advisor Christopher was very informative and answered all of my questions without feeling rushed along. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
May 14, 2024 -

BMW of Towson responded

Hello Jackie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2024

I recommend BMW of Towson - the services I needed were explained in detail and completed timely. More

by GregMarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Report | Print
May 15, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2024

Friendly and efficient and effective service. There was communication every step of the way. Well done. More

by Crouse887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 07, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2024

great service and communication (including video) from Nick and the team at BMW of Towson More

by frd206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ruth
Report | Print
May 07, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2024

I was renewing a maintenance contract. I had a $50 coupon that was not honored even though it was for a maintenance's contract. More

by Jp96
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 08, 2024 -

BMW of Towson responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 06, 2024

I worked with Jim G - he had excellent communication and service! Straightforward and helpful, and timely. More

by nathanjs1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim G
Report | Print
May 08, 2024 -

BMW of Towson responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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