BMW of Turnersville
Turnersville, NJ
Filter Reviews by Keyword
By Type
Showing 325 reviews
My salesman Adam took his time explained everything about the two cars I was looking at then I made my decision. Helped me though everything the two cars I was looking at then I made my decision. Helped me though everything More
Outstanding experience. Rob was welcoming, professional, and genuinely focused on helping me. The entire process was smooth and stress-free — no pressure, and great customer Rob was welcoming, professional, and genuinely focused on helping me. The entire process was smooth and stress-free — no pressure, and great customer service. More
had an appointment with Brian in sales while my IX was in the shop. From the moment I sat down I was dismissed talked down to and overall felt like he really was being bothered by my request. I was there to the shop. From the moment I sat down I was dismissed talked down to and overall felt like he really was being bothered by my request. I was there to inquire about trading in my IX early due to multiple service problems. Hence my visit to the dealer. He went from A to Z as to why the dealer was not keen on helping me out of my lease. He started with EV’s depreciation and how there really wasn’t a market for a used EV. How can a car that was priced at 109k 27 months ago only be worth less than half of that with 17k miles on it. Not my fault that the car does not hold its value. I did not have this issue when I traded my X6 same amount of payments left in the lease . Beware of the EV’s drastic drop in value and I am only leasing . The next 8 months can’t go fast enough. He also explained how much of a hassle it was to obtain vehicles from other dealers if what I was looking for wasn’t on their lot. He said they ( sister dealers)ask for alot and it’s really not easy to get specific cars. So I should consider what’s on their stock list. Hmmmmm wish I had a good sales experience but I did not . More
Great customer service. Close to home. Took car home 1st day. Sales person Angelo was the best in many ways!!! Close to home. Took car home 1st day. Sales person Angelo was the best in many ways!!! More
Our sales rep Rob Rose was exception. We are repeat customers. The “Closer” was also very exceptional. We always receive stellar service. We are repeat customers. The “Closer” was also very exceptional. We always receive stellar service. More
I highly recommend this dealership. We have been doing business with them for 25+ years. Everyone is so helpful! Adam Feinstein is our salesperson; I cannot say enough good things about We have been doing business with them for 25+ years. Everyone is so helpful! Adam Feinstein is our salesperson; I cannot say enough good things about him! Always responsive, helpful & professional. The sales manager, Scott, goes above & beyond as does all of the staff! Their service department is the best; kudos to Joe & Theo!! More

