BMW of Waterbury

Derek took his time to show us cars and was very patient and helpful to us. and helpful to us. More

Cherif, Derek, and Corey did an excellent job; they showed professionalism, care, and courtesy. They took the time to explain and follow up on any questions about the car I purchased. showed professionalism, care, and courtesy. They took the time to explain and follow up on any questions about the car I purchased. More

All so great. Everyone so helpful. All so expert in every regard. Thanks so much. PS Everyone so helpful. All so expert in every regard. Thanks so much. PS More

Emily provided excellent service expediting the repairs and diagnosing the problem with my 2025 ix and diagnosing the problem with my 2025 ix More

Fully satisfied with the service rendered. Noah and the rest of the team went above and beyond to make things happen. Keep up the good work Noah and the rest of the team went above and beyond to make things happen. Keep up the good work More

Courteous, timely and professional service and sales team! Would highly recommend this dealership and will refer to friends. team! Would highly recommend this dealership and will refer to friends. More

Pure Sleeze! Bait and Switch On Feb 7th Nicole Mooney accepted my offer of $80K for a BMW X5 PHEW, all taxes, fees, "out the door". See her email and h Bait and Switch On Feb 7th Nicole Mooney accepted my offer of $80K for a BMW X5 PHEW, all taxes, fees, "out the door". See her email and her purchase order. I signed, and returned the purchase order which included $500 for registration. On Feb 11th, she emails and says "Our Registration Team got back to me" and she has increased the price by $1,782. This is after I had signed the purchase contract. Another sleeze move...You know how the dealers want a finance person to "Meet with You" so they can pressure you into accepting high margin add-ons? In the old days, it was rust-proofing that actually voided the manufacture's warranty? She would not send me the Closing Paperwork ahead of time! Why give the customer a chance to prepare when sleezy dealers can ambush them? BMW National should be ashamed of the Hoffman Auto Group. More

Amazing dealership never been to a more honest ND friendly place! Haley was and is super helpful! Thank you friendly place! Haley was and is super helpful! Thank you More

Really enjoyed the experience purchasing from BMW Waterbury and Guntaas Singh who was very knowledgeable and provided and overall seamless experience. Waterbury and Guntaas Singh who was very knowledgeable and provided and overall seamless experience. More

Nicole was very nice very polite she kept me posted on my vehicle and she let me know when my vehicle was done i will definitely recommend anyone to see Nicole vehicle and she let me know when my vehicle was done i will definitely recommend anyone to see Nicole More