BMW of Wesley Chapel - Service Center

The service was excellent. The atmosphere was extremely pleasant. I find the employees to be helpful and attentive Jose especially, he provides required information and guida The atmosphere was extremely pleasant. I find the employees to be helpful and attentive Jose especially, he provides required information and guidance without being pushy. More

Great dealership Everyone was very professional the service was excellent the vehicle was done on time service was excellent the vehicle was done on time More

BMW of Wesley Chapel truly sets the standard for what a service department should be like. To begin with, I had the pleasure of working with Harley Kaelar as my service advisor. I chose her after reading service department should be like. To begin with, I had the pleasure of working with Harley Kaelar as my service advisor. I chose her after reading many reviews about the manner in which she deals with her customers and her trustworthiness. All of the reviews were spot on. Even though I had an appointment scheduled, she offered to have me bring the vehicle in as early as I wanted. Once I arrived, she greeted me as if we had been friends for a long time. She took her time explaining what I could expect as part of the service and offered me some very sound advice regarding the care of my vehicle. If you are in need of any BMW service, save yourself from the hours of research I did on repair shops and service advisors. Just see Harley Kaelar and I am confident she will take care of you in the same manner. She is a true asset to the BMW of Wesley Chapel family. More

The service department was amazing! Truly helpful and authentic! Patrick helped me with an unusual situation and assured me all would be taken care of and it was. I highly recommend! Truly helpful and authentic! Patrick helped me with an unusual situation and assured me all would be taken care of and it was. I highly recommend! More

BMW of Wesley Chapel provided excellent customer service throughout my entire experience with them. James, in the service department, was exceptional and very courteous. I definitely would recommend this throughout my entire experience with them. James, in the service department, was exceptional and very courteous. I definitely would recommend this dealership in the future. More

I got a great service from Jose Irizarry, since the first moment that I arrive the do the service to my car, I recomend him 100%. moment that I arrive the do the service to my car, I recomend him 100%. More

thank you for your service I appreciate your support taking care of my car they did a great job taking care of my car they did a great job More

Great service throughout! Quick check in and out. Communication was very good and was completely satisfied. Quick check in and out. Communication was very good and was completely satisfied. More

The team was absolutely brilliant, they accomplished timely and help with all my need. Thank you again timely and help with all my need. Thank you again More

Excellent service department. Our advisor, Ryan Darner, is outstanding. He is one of the best I have worked with in our 35 years of owning BMW 3’s, 4, 5’s, 7, X5, Z3, and Z4M. Our advisor, Ryan Darner, is outstanding. He is one of the best I have worked with in our 35 years of owning BMW 3’s, 4, 5’s, 7, X5, Z3, and Z4M. I use your service department because of him. More