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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.7
398 Reviews

398 Reviews of BMW of Wesley Chapel - Service Center

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May 25, 2022

Brought my car in for routine maintenance, Frank Perez was service advisor. He was friendly, checked us in AND the work was completed very quickly. The reason for 4 stars instead of 5 was that it took 10 More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perez, Joshua Z.
April 20, 2022

The service department was efficient, great communication and friendly when taking my BMW in for my first oil change. More

by Kris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
May 03, 2022 -

BMW of Wesley Chapel responded

Kris, we're delighted to hear our service team made your visit a great one -- thanks!

April 18, 2022

Always meets expectations for BMW service. The dealership is undergoing some major expansion right now but despite this, everything still works very smoothly More

by Mikey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

BMW of Wesley Chapel responded

Thank you for the outstanding review, Mikey!

April 07, 2022

Great dealership and service provided by Ryan. Friendly and professional at this location. Look forward to my next visit. Mark More

by Mark A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Darner
May 03, 2022 -

BMW of Wesley Chapel responded

Mark, thank you for sharing your appreciation for our team member Ryan!

April 06, 2022

Consistently great service! Love the video walk around they send over confirming what needs to be done. More

by paulnjacobsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Darner
May 03, 2022 -

BMW of Wesley Chapel responded

Thank you for the wonderful review!

March 23, 2022

Prompt response and appointment followed by on time service and completion of the scheduled work. More

by jellyrock
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

BMW of Wesley Chapel responded

Thank you for the excellent review!

March 12, 2022

The service was superb. Service went above and beyond and stayed in communication with me so I knew exactly what was being done to my vehicle More

by lhammondclwr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

BMW of Wesley Chapel responded

We're thrilled to hear our team went the extra mile to make sure you drove away satisfied! Thanks for the great review!

February 17, 2022

Came in with no appt for a new battery but Ryan was able to get me in and even offered a wash. Great customer service. More

by M_Muir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
February 11, 2022

Excellent service, staffed with friendly and knowledgeable employees. Maintenance scheduled and completed with customer’s time in mind. Considering the present building in the area this facility More

by cwashin22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James whaley
January 26, 2022

The professionalism was fenomenal, the inspection on my car was using video gave me a visual of exactly what needed to be one. More

by Eminksa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

BMW of Wesley Chapel responded

Thank you for the wonderful review!

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