BMW of Wesley Chapel - Service Center

Treated me with respect. Service representative was very knowledgeable and very helpful. My needs were attended to in a reasonably good time. Thanks again for everything. knowledgeable and very helpful. My needs were attended to in a reasonably good time. Thanks again for everything. More

Very nice service. Friendly team and they are doing a great job. Nice facility and employees are very professional. Wood recommend to any one who need a great service team. great job. Nice facility and employees are very professional. Wood recommend to any one who need a great service team. More

All personnel at this dealership are pleasant and accommodating however the length of time for an oil change was too much. We were there for 2 hours 15 minutes. accommodating however the length of time for an oil change was too much. We were there for 2 hours 15 minutes. More

Outstanding Service from Jordan. He was outstanding with his service, very attentive to my needs in regards to my Mini. He also kept up to date with what was done to my car. his service, very attentive to my needs in regards to my Mini. He also kept up to date with what was done to my car. More

Working with Jordan was a pleasure. He was very helpful and explained what the problem was and said there was there was also an update to replace the ignition coils. I do however have a concern but it’s no and explained what the problem was and said there was there was also an update to replace the ignition coils. I do however have a concern but it’s not with the dealership. The car had three of the four cylinders that were not performing properly and the bulk of my $900+ bill went towards repairing that problem. The ignition coils were replaced without a charge to me. I feel that the bad coils were responsible for the cylinder problems and should have been repaired at no cost to me as well. Please let me know how you feel about this. Ray Robinson More

Great service, clean facilities safe environment. Specialists were courteous, clear and comprehensive in their explanations. I was even able to meet my technician, a rare treat, which was very welc Specialists were courteous, clear and comprehensive in their explanations. I was even able to meet my technician, a rare treat, which was very welcoming. More

I called when my check engine light came on in my X5. Jordan said he could squeeze me in that afternoon. Waited two hours and they were able to fix the issue. Great customer service. Jordan said he could squeeze me in that afternoon. Waited two hours and they were able to fix the issue. Great customer service. More

Very pleasant experience. Everyone was very friendly and explained everything that needed done. Waiting room was comfortable and they had drinks and snacks. Will definitely be going back to this location fo explained everything that needed done. Waiting room was comfortable and they had drinks and snacks. Will definitely be going back to this location for future service and purchases. More

Excellent service and friendly staff. Vehicle was done in a timely manner and super clean when I picked it up. Eric is always professional and attentive to details. a timely manner and super clean when I picked it up. Eric is always professional and attentive to details. More