BMW of West Chester

Ralph N. , was fabulous to deal with on the purchase of our BMW 540i . Straight forward and extremely knowledgeable about the car . , was fabulous to deal with on the purchase of our BMW 540i . Straight forward and extremely knowledgeable about the car . More

Scott was amazing to work with. I’m in Ohio so it was a sight unseen deal. Within 5 minutes of initially connecting, Scott had an iPad FaceTime tour of my future vehicle lined up. W I’m in Ohio so it was a sight unseen deal. Within 5 minutes of initially connecting, Scott had an iPad FaceTime tour of my future vehicle lined up. We agreed on a competitive deal later that afternoon. The time between looking at the car virtually and receiving it on a flatbed in Ohio was 4 days. He communicated through every single step of the process making it stress free and easy. Thanks to Scott and Otto imports for making this an A+ experience. Love my new 3 series! More

I have purchased two other cars from the dealership and once again bought an X5 SUV which was painless and seamless and our sales girl Lauren was fantastic to work with once again bought an X5 SUV which was painless and seamless and our sales girl Lauren was fantastic to work with More

It was a pleasure to work with Justice & Team at Otto's. They provided a higher level of service and made the buying experience easy and very enjoyable. They provided a higher level of service and made the buying experience easy and very enjoyable. More

Love my new BMW. It is a pleasure to drive. Justice helped me make this purchase and, as always, saw to my every need. Otto's is a wonderful experience in every wa It is a pleasure to drive. Justice helped me make this purchase and, as always, saw to my every need. Otto's is a wonderful experience in every way. More

Scott G at Otto's BMW provided an exceptionally great buying experience - even for an out-of-town buyer. He has incredible product knowledge, is highly customer-focused, is trustworthy, and ensured that buying experience - even for an out-of-town buyer. He has incredible product knowledge, is highly customer-focused, is trustworthy, and ensured that everything ran very smoothly. I would highly recommend Scott at Otto's. More

Scott was fantastic. Everything went with a level of ease that’s not common with car dealerships based on our past experiences. He made everything seem effortless. We lov Everything went with a level of ease that’s not common with car dealerships based on our past experiences. He made everything seem effortless. We love the Otto’s BMW setting too. Very relaxing.. More

Justice was very helpful and everything fast and easy. I highly recommend working with him. I highly recommend working with him. More

Ian Welsh at Otto's BMW made the entire car buying process a pleasure. He was professional, helpful and very friendly. If you are in the market for a BMW I highly recommend that you go see Ian Welsh a process a pleasure. He was professional, helpful and very friendly. If you are in the market for a BMW I highly recommend that you go see Ian Welsh at Otto's BMW, you won't regret it! More

Just completed a purchase of a 2019 330 after finding way too many issues with my old 2010 328. I worked with Lauren, who was fantastic, to narrow down our choices based on our needs. To make things more com too many issues with my old 2010 328. I worked with Lauren, who was fantastic, to narrow down our choices based on our needs. To make things more complicated we actually traded in our other car. Lauren was not fazed by this at all and the whole experience was surprisingly simple and pleasant. The used car inventory that Otto's had was very impressive and allowed us to really get the perfect car for us. More