BMW of West Chester - Service Center

Easy to deal with. Great sales team and management. Kudos to Daniel for truly listening to my requests and great advice in the sales/ordering process. Daniel kept me in Great sales team and management. Kudos to Daniel for truly listening to my requests and great advice in the sales/ordering process. Daniel kept me informed on vehicle status from custom order until delivery. More

EXCELLENT SERVICE AS ALWAYS. I ALWAYS FEEL LIKE A VIP WHEN I BRING MY CAR FOR SERVICE. JOE IZZI ALWAYS KEEPS ME INFORMED OF THE STATUS OF MY VEHICLE. I ALWAYS FEEL LIKE A VIP WHEN I BRING MY CAR FOR SERVICE. JOE IZZI ALWAYS KEEPS ME INFORMED OF THE STATUS OF MY VEHICLE. More

It is always a great experience. The People professional and friendly and service top notch. The People professional and friendly and service top notch. More

Another fantastic service appointment concluded with the vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress an vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress and made sure all my questions were answered. I also work with Frank in the service area. In the meantime, sales advisor Scott and manager Wilmer took me through several options regarding my next car. Very professional staff, comfortable waiting room and showroom. I always highly recommend both the Sales and Service teams at BMW of West Chester. I have had 10 BMWs over the years and always do business with this group. (Formally Ottos BMW). More

Quick and easy service. Very responsive. Car left cleaner than when I brought it in Very responsive. Car left cleaner than when I brought it in More

The MINI Team at West Chester is First Class, and Cristian is an excellent representative of the Team’s commitment to complete consumer satisfaction! Thank you! Cristian is an excellent representative of the Team’s commitment to complete consumer satisfaction! Thank you! More

Melissa always provides top notch service! !! Her communication skills are second to none. She makes the whole process better! !! Her communication skills are second to none. She makes the whole process better! More

Honesty about my car needs Good to a dealer that cares for you Thanks very much for you Thanks very much More

Heather is my go to. She's always quick to respond, friendly and knows cars! 5 stars in my book She's always quick to respond, friendly and knows cars! 5 stars in my book More

Scott Gately is very professional . Treated us with respect. Took our request seriously . Met our needs Treated us with respect. Took our request seriously . Met our needs More