BMW of West Chester

As a local entrepreneur and resident I try to keep it that way. Glad I did so with Ottos. Just got my first BMW from here and I couldn’t be happier. Robert Madden was my client advisor. He was eager to p that way. Glad I did so with Ottos. Just got my first BMW from here and I couldn’t be happier. Robert Madden was my client advisor. He was eager to please, and helped me get the deal done just about remotely due to my staffing shortages and hectic schedule. His communication, willingness to explore options, and overall general attitude were top notch. I intend to recommend anyone I know that is interested in a BMW to Ottos and Robert. Keep up the great work! More

This has easily been the most relaxed, easy car buying experience I’ve ever had. Scott Gately was incredibly helpful, informative and most of all laid back and enjoyable to work with. Otto’s did a great j experience I’ve ever had. Scott Gately was incredibly helpful, informative and most of all laid back and enjoyable to work with. Otto’s did a great job getting my car ready on short notice. Overall very happy. More

Great experience. Scott was so professional, kind and helpful. The private room with the car was a very cool addition. Thank you! helpful. The private room with the car was a very cool addition. Thank you! More

Amazing dealership! I had the pleasure of working with Justice and let me tell you, he made the entire buying experience seamless and as stress free as possible. I’m sure all of you are aware of the curre Justice and let me tell you, he made the entire buying experience seamless and as stress free as possible. I’m sure all of you are aware of the current market with inflated prices and I appreciate a dealership that offers up front pricing such as Otto’s. None of the extra adjusted market value nonsense or prep fees. My salesperson, Justice was extremely helpful and prompt in responding to all of my questions and even did a full video walk around of the car to provide me more details before I visited as it is over 1 1/2 hrs away. On the day of pickup, the car was waiting for me in a special showroom which I can appreciate the individual rooms especially during the pandemic and paperwork was near complete, waiting for me to sign. I appreciated the extra time spent with me and my family to explain all the car features and inner workings. Thank you Justice and Otto’s for a wonderful buying experience, I’m in love with my new SUV!!! More

Lauren help made the process so easy and was willing to go outside of her work schedule to show me the car and test drive it. I was out of town and was afraid the car would be gone and she helped me get ev go outside of her work schedule to show me the car and test drive it. I was out of town and was afraid the car would be gone and she helped me get everything I needed in so I was able to secure it. I would recommend her to anyone! More

I had a fantastic experience buying my new BMW X3. From the minute I entered the showroom, I was greeted warmly by Scott who listened to what I was looking for. The whole experience was friendly and profe the minute I entered the showroom, I was greeted warmly by Scott who listened to what I was looking for. The whole experience was friendly and professional. It was the most seamless car buying experience I have ever had! Thank you Scott and Otto's BMW! More

Ottos BMW is very welcoming, and helpful. Clean and bright showroom. Great cars on display bright showroom. Great cars on display More

Brian’s professionalism is top notch! He followed up several times after our first encounter which I really appreciated. When the SUV I was wanting arrived he was right on it. The entire process was sea several times after our first encounter which I really appreciated. When the SUV I was wanting arrived he was right on it. The entire process was seamless and I could not be happier with excellent service from Brian and the Otto’s team. More

This is my second lease and the attention that I received was as amazing as the first time. Kudos to Ian Martin. He is the ultimate professional. I would not want anyone else handling my business. was as amazing as the first time. Kudos to Ian Martin. He is the ultimate professional. I would not want anyone else handling my business. More

This is our second car purchased from Otto‘s BMW. Our first experience was three years ago when we first met Justice Mogano. He was extremely professional and knowledgeable in helping us find the best c first experience was three years ago when we first met Justice Mogano. He was extremely professional and knowledgeable in helping us find the best car for us, so we specifically sought him out for this trade in. As before, he not only helped us find the right car, but also found potential savings we overlooked. He never seemed to be motivated by “selling” as much as he was by “helping”. It was like having a friend in the business. More