BMW of West Chester

I had a fantastic experience buying my new BMW X3. From the minute I entered the showroom, I was greeted warmly by Scott who listened to what I was looking for. The whole experience was friendly and profe the minute I entered the showroom, I was greeted warmly by Scott who listened to what I was looking for. The whole experience was friendly and professional. It was the most seamless car buying experience I have ever had! Thank you Scott and Otto's BMW! More

Ottos BMW is very welcoming, and helpful. Clean and bright showroom. Great cars on display bright showroom. Great cars on display More

Brian’s professionalism is top notch! He followed up several times after our first encounter which I really appreciated. When the SUV I was wanting arrived he was right on it. The entire process was sea several times after our first encounter which I really appreciated. When the SUV I was wanting arrived he was right on it. The entire process was seamless and I could not be happier with excellent service from Brian and the Otto’s team. More

This is my second lease and the attention that I received was as amazing as the first time. Kudos to Ian Martin. He is the ultimate professional. I would not want anyone else handling my business. was as amazing as the first time. Kudos to Ian Martin. He is the ultimate professional. I would not want anyone else handling my business. More

This is our second car purchased from Otto‘s BMW. Our first experience was three years ago when we first met Justice Mogano. He was extremely professional and knowledgeable in helping us find the best c first experience was three years ago when we first met Justice Mogano. He was extremely professional and knowledgeable in helping us find the best car for us, so we specifically sought him out for this trade in. As before, he not only helped us find the right car, but also found potential savings we overlooked. He never seemed to be motivated by “selling” as much as he was by “helping”. It was like having a friend in the business. More

First time BMW buyer. Brian DiPaolo at Otto’s gave me the kind of client experience I was expecting when buying a luxury car. In spite of supply issues nowadays, I still got the car I wanted and didn’t the kind of client experience I was expecting when buying a luxury car. In spite of supply issues nowadays, I still got the car I wanted and didn’t have to wait. I first saw it online and I saw the car was not at the dealership yet, Brian reached out the next day, gave me an accurate timeline as of when was the car coming in, I came in and the whole process was very simple. The dealership is very honest, no markups, nothing but excellent customer service. More

I was a first time BMW buyer, found a 3 series at Otto's BMW and met with Brian. He made the process very easy, answered my questions, went over the financing rate and payment. Whole process took abut 2 hou BMW and met with Brian. He made the process very easy, answered my questions, went over the financing rate and payment. Whole process took abut 2 hours or so and I was driving my Bmw home. I did not feel rushed at all like the other dealers. Everyone at the dealer was helpful and easy going and relaxed. Ive been to couple dealers before Otto's and those people were just attacking and rushing me to make decision. None of that stuff happened here at Otto's BMW. I would recommend this dealer and particularly Brian as a salesperson to anyone. I would definitely be going back for another purchase in the future. More

Excellent job with the process. This was my second purchase from Otto's and they never fail to impress. I appreciate the patience as funding was completed. Lauren Snyder was excellent to work with. purchase from Otto's and they never fail to impress. I appreciate the patience as funding was completed. Lauren Snyder was excellent to work with. More

Easy! Fair, honest, nice salesman Robert and the whole place, even the credit guy! I’m enjoying my new ride AND looking forward to my next upgrade. place, even the credit guy! I’m enjoying my new ride AND looking forward to my next upgrade. More

Great CX, easy to deal with. Made the delivery process quick and easy. Thank you! quick and easy. Thank you! More