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BMW of West Chester
West Chester, PA
3,041 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,041 reviews
November 20, 2021
Justice Mogano is at good person an good sale I deal with hen for to many years hen for to many years More
by Robby
Employees Worked With
November 19, 2021
Scott is very professional and provided all the answers. He went above and beyond to ensure a smooth delivery experience. Would recommend Ottos BMW. He went above and beyond to ensure a smooth delivery experience. Would recommend Ottos BMW. More
by cnraghu
Employees Worked With
November 18, 2021
Very pleased with my experience at Otto's for my purchase! Lauren was great to work with and made the process fast and easy! purchase! Lauren was great to work with and made the process fast and easy! More
by kimberly6
Employees Worked With
November 17, 2021
Justice was an Amazing Sales Representative, and Otto's was Fantastic as well. Thank you was Fantastic as well. Thank you More
by Cmatthews2006
Employees Worked With
November 17, 2021
I had an AWESOME experience at Otto’s! Dan and Noel made buying my BMW out of a lease such an easy and relaxed experience. There were plenty of cars to choose from in this crazy market - but I loved my car buying my BMW out of a lease such an easy and relaxed experience. There were plenty of cars to choose from in this crazy market - but I loved my car and chose to keep it. Dan wasn’t pushy and gave me his honest opinion that keeping my car was the best financial decision for me. You couldn’t ask for a better salesman or financial team than Otto’s. Don’t hesitate, give them your business! More
by Cmill
November 16, 2021
Fantastic dealer to work with. Couldn't be more happier with my new car. Great service. with my new car. Great service. More
by Gam
November 16, 2021
Otto's is always great. The service is good and they are really honest. Justice is one of the best guys I know. An absolute pleasure with whom to do business. really honest. Justice is one of the best guys I know. An absolute pleasure with whom to do business. More
by Jamie51
Employees Worked With
November 16, 2021
Scots customer service was incredible! First class all the way.!! Ottos customer Service as well the way.!! Ottos customer Service as well More
by Michaelaugello616
Employees Worked With
November 15, 2021
This dealership is exceptional. It was so easy to build my new X2 and place my order, and the delivery experience was so luxurious and high end, I thought I was royalty for a day! Thank you Otto's and Ian my new X2 and place my order, and the delivery experience was so luxurious and high end, I thought I was royalty for a day! Thank you Otto's and Ian Martin for providing the best customer experience ever!! More
by PLBurton
Employees Worked With
November 15, 2021
Robert was a pleasure to work with and a real professional. He made it easy to get a deal done for my CPO 4 series! Highly recommend Robert and Otto’s BMW. professional. He made it easy to get a deal done for my CPO 4 series! Highly recommend Robert and Otto’s BMW. More
by Bob Mc
