BMW of West Chester

Best car buying experience we have ever had. Justice met me for my initial visit and went over the complete history of the 535I, covered all the options and answered all of my questions. Closing was easy an me for my initial visit and went over the complete history of the 535I, covered all the options and answered all of my questions. Closing was easy and Justice went over everything in the car before we left. I will be recommending Otto's and Justice to anyone looking for a new vehicle. Thanks for an awesome experience. More

Lauren and Noel were a pleasure to work with! Such an easy process and would recommend to anyone in the market for a new or used BMW! Will definitely be back in the future. easy process and would recommend to anyone in the market for a new or used BMW! Will definitely be back in the future. More

I had such a wonderful and easy experience with Justice and Otto’s BMW. Justice is so kind, considerate, smart and helpful! It does not get any better than Otto’s. Everyone is friendly and treats you li and Otto’s BMW. Justice is so kind, considerate, smart and helpful! It does not get any better than Otto’s. Everyone is friendly and treats you like family! My new 3 series is perfect and exactly what I wanted. More

Justice and Kevin have worked with me for years- They are always friendly and professional. I just picked up my new X1 and the transition to my new car was excellent. I have always loved Otto's service - always friendly and professional. I just picked up my new X1 and the transition to my new car was excellent. I have always loved Otto's service - including working with Patti who always spends time chatting with me! I would highly recommend Otto's and their team! More

This was the absolute smoothest car buying process I’ve ever had…and the customer service was impeccable. Justice is a rock star. Will definitely call him in a couple years for the 2023 X6! ever had…and the customer service was impeccable. Justice is a rock star. Will definitely call him in a couple years for the 2023 X6! More

Everything about Ottos is state of the art. The showroom is incredible and service team is very accommodating. The best part of Ottos is the personalized attention from our wonderful salesperson, Justice. is incredible and service team is very accommodating. The best part of Ottos is the personalized attention from our wonderful salesperson, Justice. The best experience. More

I had been looking for a sunset orange BMW for a while. When I found this one, Justice helped me purchase and pick it up when I was 5 hours away. The whole experience was quick and easy. I love the car! When I found this one, Justice helped me purchase and pick it up when I was 5 hours away. The whole experience was quick and easy. I love the car! More

A beautiful show room and great personalize service! Love my new certified pre-owned x1 and would definitely use this dealership again in the future. my new certified pre-owned x1 and would definitely use this dealership again in the future. More

Where to begin? I've purchased a total of 8 cars from dealerships, both new, cpo and used. Lauren at Otto's BMW is not only the best car sales professional I have ever worked with, she is one of the bes dealerships, both new, cpo and used. Lauren at Otto's BMW is not only the best car sales professional I have ever worked with, she is one of the best sales professionals I have ever had the pleasure of working with. My path to this bucket list car purchase was labyrinthian for a number of reasons. Lauren's attentiveness, communication and attitude made this entire journey a wonderful story to tell as opposed to a horrible memory one tries to forget. Thank you Lauren. To anyone seeking a personal touch and responsive and meaningful communication from your sales professional, Lauren is who you are looking for. More

I highly recommend this dealership. Friendly and knowledgeable dealers, who were patient and detailed. Clean, open facility. It was a great experience all the way through. I'd recommend Ian to anyon knowledgeable dealers, who were patient and detailed. Clean, open facility. It was a great experience all the way through. I'd recommend Ian to anyone. More