BMW of West Chester

Thank you so much Justice for your professional and great service! Best wishes, Keguan chen service! Best wishes, Keguan chen More

If your looking for a great buying experience you need to go to Otto’s and see Robby! Robby worked with me on the numbers and was able to explain everything perfectly. Noel and the used car manager Wilm go to Otto’s and see Robby! Robby worked with me on the numbers and was able to explain everything perfectly. Noel and the used car manager Wilmer also did a great job with working with me and making the process super smooth! I can’t thank those three Individuals enough for their efforts! 5 stars all around! More

Scott was great. Very knowledgeable and accommodating. My second purchase with him in the last two years. second purchase with him in the last two years. More

Just finished working with Scott Gately purchasing my 3rd vehicle from Otto's. Each time it has been a great experience. This most recent purchase was a used vehicle at a low price point relative to what the vehicle from Otto's. Each time it has been a great experience. This most recent purchase was a used vehicle at a low price point relative to what they normally sell. Scott took the same amount time and care as I received when purchasing a new car there. The car is spotless, the experience was outstanding and Scott was a huge reason for that. Highly recommended. More

We have been Otto's customers for more than 30 years, and have ALWAYS enjoyed good experiences buying. leasing, getting service, and any reason for being in contact. We will continue to be loyal Otto's and have ALWAYS enjoyed good experiences buying. leasing, getting service, and any reason for being in contact. We will continue to be loyal Otto's and BMW customers. Scott Gately is only the third individual we have worked with when buying from Otto's. Scott is knowledgeable, helpful and engaging and we have enjoyed working with him for the past few years. We would highly recommend both Otto's and Scott to anyone who is interested in what is NOT a normal dealer experience !!!!!!! More

Can't say enough good things about Otto's BMW. The end-to-end purchase experience is top notch. I'm well cared for the entire time. I can also say that their Service department picks up where sales end-to-end purchase experience is top notch. I'm well cared for the entire time. I can also say that their Service department picks up where sales leaves off. They're great to work with and the quality of work is excellent. If you're looking for a great dealer with great service I highly recommend Otto's. More

Helpful ,accommodating,flexible .I felt that the employees worked as a team.I will only go to Otto’s for sales and service employees worked as a team.I will only go to Otto’s for sales and service More

Robert was a pleasure to work with at Otto’s. Very professional & a nice guy! He was great at getting right back to me when I had questions and needed additional information. I had a great experience professional & a nice guy! He was great at getting right back to me when I had questions and needed additional information. I had a great experience at Otto’s & will definitely continue to buy my cars here. More

Otto's BMW is a pleasure to work with!! Their customer service is excellent and they truly go above and beyond for their clients! Ralph is who I prefer to work with. He's fair, experienced, professional a service is excellent and they truly go above and beyond for their clients! Ralph is who I prefer to work with. He's fair, experienced, professional and knowledgeable! Can't say enough good things about Otto's BMW! I love my new X3, and to my surprised, it arrived 5 weeks early :) More

Professional. Clean and courteous. I have no complaints and would highly recommend the dealership to anyone who is interested in purchasing a BMW and would highly recommend the dealership to anyone who is interested in purchasing a BMW More