BMW of West Chester

Everything about Ottos is state of the art. The showroom is incredible and service team is very accommodating. The best part of Ottos is the personalized attention from our wonderful salesperson, Justice. is incredible and service team is very accommodating. The best part of Ottos is the personalized attention from our wonderful salesperson, Justice. The best experience. More

A beautiful show room and great personalize service! Love my new certified pre-owned x1 and would definitely use this dealership again in the future. my new certified pre-owned x1 and would definitely use this dealership again in the future. More

Where to begin? I've purchased a total of 8 cars from dealerships, both new, cpo and used. Lauren at Otto's BMW is not only the best car sales professional I have ever worked with, she is one of the bes dealerships, both new, cpo and used. Lauren at Otto's BMW is not only the best car sales professional I have ever worked with, she is one of the best sales professionals I have ever had the pleasure of working with. My path to this bucket list car purchase was labyrinthian for a number of reasons. Lauren's attentiveness, communication and attitude made this entire journey a wonderful story to tell as opposed to a horrible memory one tries to forget. Thank you Lauren. To anyone seeking a personal touch and responsive and meaningful communication from your sales professional, Lauren is who you are looking for. More

I highly recommend this dealership. Friendly and knowledgeable dealers, who were patient and detailed. Clean, open facility. It was a great experience all the way through. I'd recommend Ian to anyon knowledgeable dealers, who were patient and detailed. Clean, open facility. It was a great experience all the way through. I'd recommend Ian to anyone. More

Great experience...first BMW CPO & Scott was able to get my deal done within the time frame that I needed. Had service work done two weeks later & Frank was awesome as well. my deal done within the time frame that I needed. Had service work done two weeks later & Frank was awesome as well. More

I drove 5.5 hours to negotiate a deal at Otto's trading in my car for a new purchase. Got there at noon and drove off with new car by 6 pm that day. Salesman Ralph Nofsinger was a pleasure dealing with and in my car for a new purchase. Got there at noon and drove off with new car by 6 pm that day. Salesman Ralph Nofsinger was a pleasure dealing with and he jumped thru hurdles getting my deal complete so I could leave that day with my new car. Purchasing a car out of state took extra steps and everyone at Otto's were very professional. Noel Montesano in Financial Services was very helpful also. A first class dealer ! More

Robert was great!!! Was very patient with us as we couldn’t decide among the many awesome car choices. And this was during a time when other dealers had no selection and were pricing over msrp. couldn’t decide among the many awesome car choices. And this was during a time when other dealers had no selection and were pricing over msrp. More

Today I purchased my first BMW! What an amazing experience ! First class all the way! Scott Gately made sure I was happy, comfortable and got the car I wanted! experience ! First class all the way! Scott Gately made sure I was happy, comfortable and got the car I wanted! More

I've known Scott for at least 10 years and it is my 2nd CPO X3 purchased from Otto's. While I am not a new car every 3 year person, Scott is definitely my go to person when the time comes for a change. H CPO X3 purchased from Otto's. While I am not a new car every 3 year person, Scott is definitely my go to person when the time comes for a change. He is so welcoming and treats our whole family as if we are part of his family! Otto's overall offers quality CPO vehicles and great service. Enjoying my "new" car and all the bells and whistles. Thank you Scott! More

First off, I would like to thank “Ian Welsh”. It was like , he knows a magic trick to read my mind. Straight to the point, no pushing or number games. It’s too hard to believe but it took me just about an ho , he knows a magic trick to read my mind. Straight to the point, no pushing or number games. It’s too hard to believe but it took me just about an hour to close the deal including test drive & trade my accord. It was Saturday, the car wasn’t ready so my delivery was scheduled on Monday. I prepared myself to spend at least 2 -3 hrs for paperwork & expecting some random guy from finance convening me to sign up for their promotions. And guess what I walked out with a big smile in HALF AN HOUR. Thank you Otto’s for making the whole process so easy and seamless. I Definitely recommend Otto’s dealership!! Good luck Have fun & drive safe !!!! More