BMW of West Chester

Outstanding salesman... gave me what I wanted, and wasn't pushy in the least... pushy in the least... More

Welcoming and informative. No pressure to purchase. Testing driving accommodations were a breeze. Testing driving accommodations were a breeze. More

Truly superior customer service and an absolutely beautiful vehicle. Justice was fantastic to work with throughout the process. I particularly appreciated how he took the time to walk me through th beautiful vehicle. Justice was fantastic to work with throughout the process. I particularly appreciated how he took the time to walk me through the various features of my new car. This was, without a doubt, the best car shopping/buying experience I have ever had. More

We’ve been leasing from Otto’s for many years. We finally decided to purchase our last lease. The car was kept at the dealership to get BMW certified. We were so Pleased with how it was presented back to us decided to purchase our last lease. The car was kept at the dealership to get BMW certified. We were so Pleased with how it was presented back to us. We felt like we were in a brand new car!! Professionally presented to us as if it were off the showroom floor. We are very happy with the decision we made. Thank you Wilmer and Justice!! More

We enjoyed working with Robert. He was very nice and kept us up to date with our build. It was a smooth and seamless process. kept us up to date with our build. It was a smooth and seamless process. More

Top notch dealer experience. Purchased CPO BMW - car in beautiful condition and nicely detailed. Couldn’t have been easier to deal with. beautiful condition and nicely detailed. Couldn’t have been easier to deal with. More

It was a pleasure working with Robert. He was very knowledgeable, and guided me through the process from building the car to following through to the end. knowledgeable, and guided me through the process from building the car to following through to the end. More

Otto’s has respectfully earned my business for many years to come! Justice my Salesman has not only sold me a BEAUTIFUL BMW, he has sold me a SERVICE that was nothing but STELLAR!!! I love my new vehicle and to come! Justice my Salesman has not only sold me a BEAUTIFUL BMW, he has sold me a SERVICE that was nothing but STELLAR!!! I love my new vehicle and I am thrilled to be a part of the Otto’s Family! More

First time BMW buyer. Scott was great! He stopped (literally) mid-stride to help us out when there were no salespeople available. Purchasing was a breeze, Scott made all the steps seamless. And Eli (literally) mid-stride to help us out when there were no salespeople available. Purchasing was a breeze, Scott made all the steps seamless. And Elias was super helpful with getting the correct BMW app downloaded and connected. We know that we have the support we need, when we need it. Thank you both!!! More

Scott did a fantastic job organizing a vehicle shipped to me in Michigan. He held a high integrity during the process and made me feel Comfortable during an uncomfortable purchase which was purchasing a veh me in Michigan. He held a high integrity during the process and made me feel Comfortable during an uncomfortable purchase which was purchasing a vehicle I wasn’t able to physically see. More