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BMW of West Chester
West Chester, PA
3,765 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,765 reviews
August 03, 2023
Had a great experience with BMW of West Chester buying a used car. Specifically Scott Gately was very helpful and went above and beyond to make sure the car was set up exactly how I wanted it. used car. Specifically Scott Gately was very helpful and went above and beyond to make sure the car was set up exactly how I wanted it. More
by Dgale
August 02, 2023
Super, timely and courteous service. Proving service for driving me to and back to work was very convenient Proving service for driving me to and back to work was very convenient More
by nzaeri
Verified CustomerEmployees Worked With
August 02, 2023
Always willing to work with customer and make happy. Ralph stayed on top of things and in contact per usual Ralph stayed on top of things and in contact per usual More
by solehead
August 02, 2023
Had the best experience with Ralph and Noel It was my first car purchase and couldn’t of been happier. It was seamless. first car purchase and couldn’t of been happier. It was seamless. More
by mariamalonoski
August 01, 2023
Had the car I wanted on the lot. Negotiated a very fair deal quickly and with no drama. Executed the deal very quickly and accurately. Delivery process was efficient and emphasize Negotiated a very fair deal quickly and with no drama. Executed the deal very quickly and accurately. Delivery process was efficient and emphasized the key points. All good. Could not have been a much simpler or easier transaction for an awesome vehicle. More
by dsgordo0
August 01, 2023
I just purchased my 2nd BMW from Lauren. She was very responsive to all my questions. The over all transaction was very easy and fast. On delivery day it took all of 30min to sign the pape She was very responsive to all my questions. The over all transaction was very easy and fast. On delivery day it took all of 30min to sign the papers and register the car to the BMW app and I was on my way. BMW of West Chester has an outstanding team to deal with. Thank you!!! More
by ssagullo
July 30, 2023
Melissa is very proactive. When I left a message for my issue, she emailed me an estimate before calling me in describing the process. When I left a message for my issue, she emailed me an estimate before calling me in describing the process. More
by ROBERT.FULLERTON
July 30, 2023
Otto’s BMW & Scott we’re absolutely great! This has been my first truly great experience in buying a vehicle ! I didnt feel pressured to buy the vehicle or anything extra for the vehicle ! I t This has been my first truly great experience in buying a vehicle ! I didnt feel pressured to buy the vehicle or anything extra for the vehicle ! I truly feel as though I got the best deal possible . As well as the most bang for my buck ! Thank you again . More
by Caraballomariah
July 29, 2023
Bought my third car from them last week. Great service and very easy to deal with. They do it right! Great service and very easy to deal with. They do it right! More
by D.merclean@verizon.net
