BMW of West Chester

Salesman was very helpful and friendly . Customer service was very good delivery was complete as promised Would definitely buy another car from them . Good dealership was very good delivery was complete as promised Would definitely buy another car from them . Good dealership More

We just went in to check out the difference between the X1 and X3. Ian literally made us an offer we could not refuse - he got us a great price on our trade in, and a very reasonable monthly payment. We es X1 and X3. Ian literally made us an offer we could not refuse - he got us a great price on our trade in, and a very reasonable monthly payment. We especially appreciated Ian taking the time to explain all the new technology during our private "delivery room" session - nice touch! More

Best car dealership experience I have had for a vehicle purchase. A true superior BMW experience! Everything was coordinated by one primary contact, who went out of his way to accommodate my schedule and s purchase. A true superior BMW experience! Everything was coordinated by one primary contact, who went out of his way to accommodate my schedule and support my needs, without ever imposing. Best selection of in stock BMWs in the area. I would highly recommend Otto’s BMW. More

This is our 3rd car purchased from Ian M at Ottos. They are great to work with and make the entire process an enjoyable experience. Ian and the team are very knowledgeable and personable. are great to work with and make the entire process an enjoyable experience. Ian and the team are very knowledgeable and personable. More

This was our first experience with Otto's BMW. Brian was attentive, and easy to work with. He made it convenient and easy to do business. Very pleased with the outcome. attentive, and easy to work with. He made it convenient and easy to do business. Very pleased with the outcome. More

Very pleased with our experience with Ottos BMW. We have been a customer since 2004 and they have always exceeded our expectations, thanks for a great car and continued spectacular service! been a customer since 2004 and they have always exceeded our expectations, thanks for a great car and continued spectacular service! More

Scott's professionalism was fantastic for 2019 X6 we purchased. He has done everything right since the first call we had and driving 2 hours to the dealership from NY was well worth it. Every detail he purchased. He has done everything right since the first call we had and driving 2 hours to the dealership from NY was well worth it. Every detail he provided on the phone was accurate and the whole purchase was under an hour including the test drive. Their prices are fair and the customer experience they provide is superb. I will certainly come back when it is time to buy another one. More

This was our first experience buying from Otto's BMW. The whole process was smooth. Brian was extremely attentive and efficient in coordinating the purchase including taking care of some post-purchase issues whole process was smooth. Brian was extremely attentive and efficient in coordinating the purchase including taking care of some post-purchase issues. More

SECOND TO NONE! I have been a BMW customer all over the world- to include Germany, Australia, and Hawaii- and the services provided by Otto's are absolutely outstanding in every department, EVERY TIME. world- to include Germany, Australia, and Hawaii- and the services provided by Otto's are absolutely outstanding in every department, EVERY TIME. Ian Welsh is very professional, friendly, knowledgeable, and could not have made the trade in process any easier. More

Ian was extremely professional and super easy to work with. In addition, he was very responsive and made our buying experience effortless. I'd recommend both him and Otto's to anyone interested in purc with. In addition, he was very responsive and made our buying experience effortless. I'd recommend both him and Otto's to anyone interested in purchasing a BMW! More