BMW of West Chester

Otto's BMW personnel are extremely personable, knowledgeable, professional and out to create the best customer experience. My highest regards go to the Otto's BMW Team, from management to sales. A knowledgeable, professional and out to create the best customer experience. My highest regards go to the Otto's BMW Team, from management to sales. As a 3-time buyer, I see every reason to come back at least 3 more times! More

Loving the m340i so much! Very happy with it. Super easy experience working with Dan and the team. Beyond expectations and will be back thank you !! experience working with Dan and the team. Beyond expectations and will be back thank you !! More

Experience was great, Ian Martin was our rep. Very friendly and efficient. Made the surrender and lease process really quick and easy. Got me a great deal and showed Otto's superior customer service friendly and efficient. Made the surrender and lease process really quick and easy. Got me a great deal and showed Otto's superior customer service. More

Scott made it truly a pleasurable experience to purchase my Ottos preowned BMW. There are 5 other BMW Dealerships more convenient to my home , but Ottos and Scott offered selection, pricing and a rtruly pr my Ottos preowned BMW. There are 5 other BMW Dealerships more convenient to my home , but Ottos and Scott offered selection, pricing and a rtruly professional effort in meeting my Vehicle needs. The Vehicle and Paperwork were meticulously prepped for my purchase. Scott’s knowledge and customer care were first rate,. Ottos Facilities and Staff made it clear Custer Service is what is most important. More

Brain was very helpful and made the whole process very easy! I'm very happy with the car, and can't thank Brian enough for his help! easy! I'm very happy with the car, and can't thank Brian enough for his help! More

Another great experience said I was BMW. Scott was very professional and easy to do business with. Great guy. Car was ready when promised and Scott spent the time to make sure I was comfortable with it bef professional and easy to do business with. Great guy. Car was ready when promised and Scott spent the time to make sure I was comfortable with it before I left. He genuinely cares about his customers and treat them with respect. More

My experience with Scott was exceptional. He made the entire process effortless and I am happy with my purchase. Thank you Scott, you were amazing.! I’ll see you in the future 😉 entire process effortless and I am happy with my purchase. Thank you Scott, you were amazing.! I’ll see you in the future 😉 More

Scott Gately deserves a five star rating for exceeding all expectations during the vehicle purchase process. He was always accessible and promptly replied with answers to all questions. Scott was able to all expectations during the vehicle purchase process. He was always accessible and promptly replied with answers to all questions. Scott was able to quickly assess my needs and locate a vehicle to match my requirements. More

Robert was extremely helpful in helping me finding the car I wanted and very prompt in answering my follow up questions. He is a good sales in assisting the client yet not pushy at all. I great appreciate car I wanted and very prompt in answering my follow up questions. He is a good sales in assisting the client yet not pushy at all. I great appreciate that he found an extra incentive for my purchase after we made the deal. Thanks! I like the Otto’s BMW too. More

Scott was incredible to work with! He is a great communicator and extremely welcoming to both my wife and I. His premium level of engagement made our experience buying a BMW exactly what you would e communicator and extremely welcoming to both my wife and I. His premium level of engagement made our experience buying a BMW exactly what you would expect of a premium brand. I am so excited to be a part of what I would describe from my experience with Scott and Otto's as the BMW family. Otto's is dedicated to creating an incredible environment and experience for customers and it is impressive. Loved my buying experience and I am so glad I stopped by to take a test drive of my X1 and of the BMW experience and I am happy to be a part of the BMW family! Scott I can't thank you enough! More