BMW of West Chester

Professional and efficient and kind. You gave a great employee with Robert..I would refer friends and family to him in a heartbeat.. thank you again employee with Robert..I would refer friends and family to him in a heartbeat.. thank you again More

Buying a car was never so easy and fun! Justice was professional, friendly and most importantly knowledgeable about the car I was interested in purchasing. The entire team at Ottos made my experience professional, friendly and most importantly knowledgeable about the car I was interested in purchasing. The entire team at Ottos made my experience incredible. Thank you!! More

I am astounded by the level and quality of customer service at Otto’s BMW. Mohammad and Wilmer both went above and beyond to help me—a customer from VA—leave my vehicle for promised repair work and hav service at Otto’s BMW. Mohammad and Wilmer both went above and beyond to help me—a customer from VA—leave my vehicle for promised repair work and have loaner transportation. This level of customer service is exemplary and Mohammad’s accessibility far exceeds any dealership in the DC metro area. I could not be more pleased and I’ll be buying my next BMW from Otto’s as well. A truly outstanding operation all the way around. More

Justice helped answer all my questions and was great help to me in my decisions process. Also one of the nicest dealerships I’ve been to! to me in my decisions process. Also one of the nicest dealerships I’ve been to! More

Great customer service he was able to answer any questions that me and my wife needed.If I’m ever shopping for a BMW Otto’s is my first stop. Everything was smooth an easy questions that me and my wife needed.If I’m ever shopping for a BMW Otto’s is my first stop. Everything was smooth an easy More

There are several BMW dealers in my area, but I drove a couple hours to Otto's to get the exact pre-owned BMW I wanted. I don't regret it at all. Scott Gately is awesome. He is friendly, knowledgable, prof couple hours to Otto's to get the exact pre-owned BMW I wanted. I don't regret it at all. Scott Gately is awesome. He is friendly, knowledgable, professional, and did not pressure or hard-sell at all. I highly recommend Otto's. Ask for Scott! More

I’m loving my new 330i from Otto’s BMW. My sales person Scott is always so accommodating and was able to get me the exact car and color I wanted. The paperwork was ready to go and so was the car! I highly Scott is always so accommodating and was able to get me the exact car and color I wanted. The paperwork was ready to go and so was the car! I highly recommend Scott Gately at Otto’s BMW. More

Shopping for a car at Otto's BMW is such a pleasant experience. Otto's has a great selection of vehicles and their customer service is excellent. I have purchased several cars from Justice Mogano over experience. Otto's has a great selection of vehicles and their customer service is excellent. I have purchased several cars from Justice Mogano over the years. Justice is extremely helpful and always provides great insight. I highly recommend Otto's BMW! More

we just purchased a new x5 and the experience was excellent. Ian did a tremendous job of getting us the car that met our needs. Noel made the document signing process a breeze. excellent. Ian did a tremendous job of getting us the car that met our needs. Noel made the document signing process a breeze. More

Jay has been our BMW sales person for over 10 years, and that will definitely not change. In all this time he always had great advice, researched all my crazy ideas and questions and never ever was pushing that will definitely not change. In all this time he always had great advice, researched all my crazy ideas and questions and never ever was pushing us, which I appreciate very much. He is a car enthusiast himself and has quite the history with BMWs and another famous German brand. If you are looking for a great and honest sales man who will also work out the best deal for you, go to Jay. We just picked up a new beamer last week. More