BMW of West Chester

purchase of new car we have been dealing with ottos bmw for over 20 years - the team always offers excellent service and prompt responsiveness - we would recommend to fri we have been dealing with ottos bmw for over 20 years - the team always offers excellent service and prompt responsiveness - we would recommend to friends. More

Ottos has been our BMW dealer for decades. They must doing a lot of things right!! I highly recommend Justice Morgano and Ottos BMW in West Chester doing a lot of things right!! I highly recommend Justice Morgano and Ottos BMW in West Chester More

Thanks for your help! Mohammad was very professional and accommodating. Will definitely recommend you and we hope to see you in the future for another bmw. Thanks again! accommodating. Will definitely recommend you and we hope to see you in the future for another bmw. Thanks again! More

Excellent service. Quick, helpful and very informative. Not pushy and not trying to sell me something I don’t want. Will come back and recommend. Not pushy and not trying to sell me something I don’t want. Will come back and recommend. More

Justice is the BEST! Third BMW I purchased! This is the 3rd BMW I have bought from Justice. I placed my ordered the week everything shut down with COVID, including the BMW factory. Justice made This is the 3rd BMW I have bought from Justice. I placed my ordered the week everything shut down with COVID, including the BMW factory. Justice made it happen once the factory reopened in July and my car was delivered with in a month! Very impressed, he's the BEST, he always takes care of you! More

Justice was great took the time and patience to walk us through the numbers and the history of the car we bought. It was a wonderful experience we felt good and were never rushed to make a decision. I woul through the numbers and the history of the car we bought. It was a wonderful experience we felt good and were never rushed to make a decision. I would recommend my family and friends to Ottos and of course to see Justice. Thank you Justice for your help and honesty. Julio and Ana More

Seamless Purchase From 200 Miles Away We were truly impressed by the seamless process and transparency in purchasing a 2019 CPO BMW X3 from 200 miles away. It was a delight to deal with J We were truly impressed by the seamless process and transparency in purchasing a 2019 CPO BMW X3 from 200 miles away. It was a delight to deal with Justice Mogano, who is professional, humble and allowed the car to sell itself without any pressure. Justice responded promptly to all of our (often detailed) questions about the vehicle history and condition – including sending us additional photos that were not on-line. The vehicle was absolutely as advertised and we were equally impressed when we drove to West Chester to complete the purchase and see the car up close for the first time. This is only the second time that we have purchased a vehicle from long distance (via internet, email and phone calls) and we would not hesitate to purchase another vehicle from Otto’s. Five Stars for a truly enjoyable experience...and we are not easy graders. More

Easy process, no pressure and super quick In the finance department. Scott was easy to work with and took care of everything start to finish. department. Scott was easy to work with and took care of everything start to finish. More

We have bought three cars from Scott. THREE. This is our third purchase from Scott. There is a reason we do very little shopping when we're ready for our next car. He instills confidence, knows t This is our third purchase from Scott. There is a reason we do very little shopping when we're ready for our next car. He instills confidence, knows the vehicle lineup inside and out, and knows us well enough now to intuitively speak to our preferences. When making a major purchase like a car, it's so important to have a trusting relationship. With Covid and shifting safety protocols to contend with this time around, there was some additional stress added into the process (on our end). Even with that, we've always felt incredibly comfortable and well taken care of whenever we engage with Scott. This time was no different. Every experience just keeps getting better! More

A Family owned dealership that makes you feel like family I ordered my 2020 M2 Competition from Justice Mogano. I live out of state and never met him until I received delivery of my vehicle. His prompt respon I ordered my 2020 M2 Competition from Justice Mogano. I live out of state and never met him until I received delivery of my vehicle. His prompt responses to my questions, professionalism, and explanation of the custom build processes made the purchase of the vehicle seamless. I couldn't be happier with the entire process! More