BMW of West Chester

Great buying experience at Otto's BMW Was very impressed by the professionalism of the team, especially the salesperson, Scott Gately. Scott was also extremely courteous to us and made sur Was very impressed by the professionalism of the team, especially the salesperson, Scott Gately. Scott was also extremely courteous to us and made sure during this challenging covid-19 environment we were taking the right precautions as went through the buying process. More

Otto's - Best Dealership in Eastern PA by far! We were not sure how our car buying process would go during the pandemic, but we had an amazing experience at Otto's from the moment I called. Their We were not sure how our car buying process would go during the pandemic, but we had an amazing experience at Otto's from the moment I called. Their entire team is extremely professional, knowledgeable, and superior in customer service. We were immediately impressed with our sales person, Justice, and he was a pleasure to work with. He guided us through every step of the car buying process in a very professional manner, not to mention that the car he sold us was exactly what we were hoping for. The dealership has beautiful space, clean and inviting. Thank all of you for your help in assisting us with in buying our first X3! More

Otto’s BMW is first class in buying or leasing your automobile. They go above and beyond In customer service! Always caring about you, thanks automobile. They go above and beyond In customer service! Always caring about you, thanks More

Ian is a consummate and knowledgeable professional. I really enjoyed working with him on this new car purchase. Everything went smooth as I had expected really enjoyed working with him on this new car purchase. Everything went smooth as I had expected More

Brian DiPaolo was terrific to work with. My deal was handled entirely from home by phone and text. Brian was responsive and always available throughout the process. I would recommend Brian to anyone in handled entirely from home by phone and text. Brian was responsive and always available throughout the process. I would recommend Brian to anyone in the market for a new BMW. More

Brian did a great job of getting us our dream BMW! He was upfront, efficient and accommodating. Will definitely be using him in the future! upfront, efficient and accommodating. Will definitely be using him in the future! More

Our first lease of a BMW and it was a amazing experience. Scott was direct, no bs, professional and aimed to please. He even managed to get different wheels we wanted on the car we leased. He knows the BM Scott was direct, no bs, professional and aimed to please. He even managed to get different wheels we wanted on the car we leased. He knows the BMW products so well without being boastful. Highly recommended going to see Scott! We will be back to get another BMW More

Long time service customer first time purchasing. We moved to this area four years ago and chose Otto's BMW to service our X5. Over the past four years the service department has always exceeded expe We moved to this area four years ago and chose Otto's BMW to service our X5. Over the past four years the service department has always exceeded expectations, starting with our Service Coordinator Kevin Pinkerton. Looking for a low mileage BMW sedan to swap the X5 for, Client Advisor Robert Madden was a complete gem to work with. He went above and beyond to facilitate a smooth transaction which included trading in our X5. The entire process from start to finish was flawless and efficient, including all the paperwork processing with Noel Montesano from Finance. I highly recommend Otto's BMW for both service and sales. Thank you again Robert for a great experience! More

An excellent experience I found my experience with Otto's BMW excellent. I stated the type of automobile I was looking for and Justice M. provided me with all the details. I found my experience with Otto's BMW excellent. I stated the type of automobile I was looking for and Justice M. provided me with all the details. He was quick to respond to any and all questions that I had during the process. The pick-up experience was easy and hassle free (no pressure to upgrade items as I've experienced in the past from other dealerships). Once I brought the car home, Justice M. followed up to assure that everything was to my satisfaction. I would highly recommend Otto's BMW. More

Mohammad was extremely friendly and helpful. Gave me a thorough walk through of my car and worked around my schedule. Easy to follow and understand. Ralph was quick to respond to my questions and very thorough walk through of my car and worked around my schedule. Easy to follow and understand. Ralph was quick to respond to my questions and very knowledgeable. Made sure I was comfortable with all aspects before finalizing my purchase. More