BMW of West Chester

Scott is amazing. He made the car buying process as smooth as possible. He is beyond knowledgeable about the vehicles at Otto’s. Very professional yet down to earth. I will never go elsewhere!! I boug smooth as possible. He is beyond knowledgeable about the vehicles at Otto’s. Very professional yet down to earth. I will never go elsewhere!! I bought my first BMW thanks to Scott and Rich! Thank you to all at Otto’s. More

Brian is an exceptional salesman: knows his products, hustles to provide great service to his clients, and ensures a delightful buying experience. Overall, 5 stars! hustles to provide great service to his clients, and ensures a delightful buying experience. Overall, 5 stars! More

Mohammad Elnaboulisi is extremely knowledgeable, has excellent teaching and communication skills. Additionally, he is both patient and exceedingly competent in providing very useful ‘how to’ functionali excellent teaching and communication skills. Additionally, he is both patient and exceedingly competent in providing very useful ‘how to’ functionality. He is a valuable asset as part of Otto’s BMW dealership. More

Our second purchase in less then A year! This past summer we wanted a used convertible, and Otto's had the right model on the floor in color, mileage, and amenities. So when we wanted to repl This past summer we wanted a used convertible, and Otto's had the right model on the floor in color, mileage, and amenities. So when we wanted to replace my husband's SUV for a better ride, economy, and class, we once more found the ideal vehicle at Otto's. We did some comparison shopping, and the X7 was the right model for our needs. We love the ride, the color- inside and out - and all the details BMW has included in this new model. Our sales staff was excellent, also! More

Excellent meeting today with Mohamad. His communication skills are excellent - as well as his knowledge of the vehicle. Otto’s BMW is a first class establishment, which is why I continue to buy my vehicles skills are excellent - as well as his knowledge of the vehicle. Otto’s BMW is a first class establishment, which is why I continue to buy my vehicles from them. More

Otto's has a terrific team of sales, service and finance Top rate team and class of service. Transaction was seamless. This is our 3rd X3 and have loved every one of them. Thanks Justice and Otto's. Top rate team and class of service. Transaction was seamless. This is our 3rd X3 and have loved every one of them. Thanks Justice and Otto's. More

Jay is extremely knowledge, efficient and helpful before and after the sale. We have bought 4 cars from him and highly recommend him to anyone. and after the sale. We have bought 4 cars from him and highly recommend him to anyone. More

This was a fantastic buying experience . I am from out of state and Ian was so friendly in conversation including negotiation which made the experience so worth it . Once we decided on the deal , he was so state and Ian was so friendly in conversation including negotiation which made the experience so worth it . Once we decided on the deal , he was so courteous and meticulous about all the details and getting everything done so I could fly in and out . And that’s what it was literally - it took me like maybe max an hour to get everything done and drive out . He made it so smooth and fun as well for me and my family . Such an awesome sales guy - thank you Ian More

Outstanding job. Very friendly. Knowledgeable. No hassles. Brian, does what he says. Nice and we’ll pulled together dealership. Very comfortable and well stocked inventory. hassles. Brian, does what he says. Nice and we’ll pulled together dealership. Very comfortable and well stocked inventory. More

Best Car Purchase Experience Ever Every person we interacted with from the time we entered the front door was super-focused on customer service, making it a great overall experience. Every person we interacted with from the time we entered the front door was super-focused on customer service, making it a great overall experience. Our sales person, Ralph, was a pleasure to work with; and Jesse is a true "Genius" - he gave us a great overview of the features of the car, which is really important and something we missed with our previous purchase at a different dealership. More