BMW of West Chester

Best Car Purchase Experience Ever Every person we interacted with from the time we entered the front door was super-focused on customer service, making it a great overall experience. Every person we interacted with from the time we entered the front door was super-focused on customer service, making it a great overall experience. Our sales person, Ralph, was a pleasure to work with; and Jesse is a true "Genius" - he gave us a great overview of the features of the car, which is really important and something we missed with our previous purchase at a different dealership. More

Ian and Noel made the usually unpleasant experience of buying a car more pleasurable. Very informative and took the time to explain the car and the financing. Very happy with the car and the price. buying a car more pleasurable. Very informative and took the time to explain the car and the financing. Very happy with the car and the price. More

The purchase of my new BMW 540i I would like to thank the BMW team for their impeccable service.. The client advisor Ian Martin ,Sales Manager Wilmer Rodriguez and Financial Manager I would like to thank the BMW team for their impeccable service.. The client advisor Ian Martin ,Sales Manager Wilmer Rodriguez and Financial Manager Joel Montessano were all just great in helping me to buy this really nice car. I plan on recommending OTTO'S BMW dealership to everyone that I know. More

Absolute best experience buying a car. 2nd car I’ve purchased from Scott. He takes the time to understand needs and in the end gives very fair deal and great customer service. purchased from Scott. He takes the time to understand needs and in the end gives very fair deal and great customer service. More

Scott was key for Ott's to get my business. His presentation, knowledge and going above and beyond sold us instantly. Thank you Scott for making my first BMW purchase a pleasure! presentation, knowledge and going above and beyond sold us instantly. Thank you Scott for making my first BMW purchase a pleasure! More

Justice is an excellent client advisor! I was nervous about buying my first new car, but Justice made the experience enjoyable. Justice is knowledgeable about the various BMW models and ext I was nervous about buying my first new car, but Justice made the experience enjoyable. Justice is knowledgeable about the various BMW models and extremely helpful. The sales process went smoothly and I left Otto's with a car that I absolutely love! More

Ask for Ethan! This is my second purchase of a BMW from Otto's. Ethan was very helpful, knowledgeable and courteous. He answered all our questions, made us feel co This is my second purchase of a BMW from Otto's. Ethan was very helpful, knowledgeable and courteous. He answered all our questions, made us feel comfortable and confident with our new 330i addition! Would highly recommend if you are in the market for a BMW go to Otto's and ask for Ethan. You will be impressed as were we! No drawn out process or lengthy negotiations - this we appreciated very much. Thanks Ethan! P.S. We love the car - she's beautiful and the technology is impressive! More

Brian was excellent to work with as our salesman. He was very knowledgeable without being pushy and made me very comfortable in the entire sales process very knowledgeable without being pushy and made me very comfortable in the entire sales process More

An outstanding customer experience from start to finish- we felt like we had great consultation through the process. The little touches made a huge difference! we felt like we had great consultation through the process. The little touches made a huge difference! More

Brian is professional, friendly and quick. Brian didn’t waste my time. We got right down to business and then had a few laughs. All around a great guy. waste my time. We got right down to business and then had a few laughs. All around a great guy. More