BMW of West Chester

Kind help from Scott Gately Scott is quite a kind guy. He replies quite fast even it is not in work hour. He patiently takes me to check every part of the car. Scott is quite a kind guy. He replies quite fast even it is not in work hour. He patiently takes me to check every part of the car. More

Exceptional Sales Rep the only thing that topped the satisfaction with my vehicle was the level of professional and attention received from my client advisor Heath Cameron. the only thing that topped the satisfaction with my vehicle was the level of professional and attention received from my client advisor Heath Cameron. Every step and detail was carefully reviewed and explained by Heath. He took extra time where I needed and made the entire car buying experience one of the best I have experienced in buying from many dealerships over the years. I would highly recommend purchasing a vehicle from Otto's BMW and make sure you ask for Heath. More

Very professional and transparent. One of the best dealerships in the area where you get it all! They always treat you right. I was former Jess Kreider customer in past years. One of the best dealerships in the area where you get it all! They always treat you right. I was former Jess Kreider customer in past years. More

Top Notch Experience Scott was truly a pleasure to work with when buying a car. He is courteous, professional and interested in you as an individual. I can honestly say Scott was truly a pleasure to work with when buying a car. He is courteous, professional and interested in you as an individual. I can honestly say I enjoyed the experience and actually had fun. He was very knowledgeable about the features and did a great job demoing it all for us. An added plus is that Scott handled both the sales and financing. I highly recommend Otto's and Scott. More

Internet Purchase I recently purchased a pre owned X5 from Otto's. The entire car buying process was made so easy, Otto's is extremely professional, courteous, honest I recently purchased a pre owned X5 from Otto's. The entire car buying process was made so easy, Otto's is extremely professional, courteous, honest and trustworthy. Scott Gately made the car buying experience so easy. Scott answered any questions I had regarding the car or the warranty that was purchased. Scott is a true asset to OTTO's. I would highly recommend OTTO"S and would absolutely purchase another car from them. Thank you for all of your help. More

Internet Purchase I recently purchased a fully loaded X5 from Otto's. I am located out of state and about 3 hours away, so I conducted the purchase over the internet. I I recently purchased a fully loaded X5 from Otto's. I am located out of state and about 3 hours away, so I conducted the purchase over the internet. It was a good experience, just be patient. Most of us are used to the immediacy of purchasing in person. Remote purchases take a few days, so you just need to set a different expectation. Scott is very professional and does not employ the high pressure tactics we are so used to. He gave me a fair price which is what we should all expect. Once the transaction was completed the paperwork, etc. was incredibly fast and the easiest I have ever experienced. I would absolutely purchase another car from Scott and Otto's. I only wish they were closer. Thanks, Scott. I love my new X5. More

First timw BMW owner My salesman (Scott) was very courteous and straight forward through the whole process. He allowed us to test drive the 2 cars that interested us (SUV My salesman (Scott) was very courteous and straight forward through the whole process. He allowed us to test drive the 2 cars that interested us (SUV & car). The purchasing was easy and quick. After driving my 340xi for a weekend i am very please to have decided on this vehicle (sorry Audi S4). The dealership is very clean (even while under construction). Everytime I walked in I was greeted and offered water/coffee. If you find your dream vehicle here, you shouldn't pospone your purchase. You will be in good hands. More

Car shopping made easy. Shopping for new cars is not something I enjoy. However, Scott Gately made the experience painless. This was by far the best car buying experience I Shopping for new cars is not something I enjoy. However, Scott Gately made the experience painless. This was by far the best car buying experience I have had. Otto’s will definitely be our go to dealer when we replace our other vehicle. And would definitely work with Scott again. Will wholeheartedly recommend Otto’s and Scott specifically, to anyone I know shopping for a new car. More

Best dealership experience I've ever had - most professional I worked with Justice Mogano, who is very professional, knowledgeable and friendly. Ottos is great and everything exceeded my expectations. Purchased I worked with Justice Mogano, who is very professional, knowledgeable and friendly. Ottos is great and everything exceeded my expectations. Purchased my first BMW and I'm sure I will go back for my next one when the time comes. I definitely recommend this dealership and Justice. More

Strongly recommend Scott Gately! Scott Gately is the epitome of professionalism and fair dealing. His commitment to the highest level of service was unmistakable from our first conve Scott Gately is the epitome of professionalism and fair dealing. His commitment to the highest level of service was unmistakable from our first conversation over the phone, through the purchase of our car. Scott is incredibly knowledgeable and candid in addition to being respectful of my time. Scott will handle all my car buying needs moving forward. More