BMW of West Chester

New 7 Series We have been customers of Otto’s for 17 years and have always had a great experience. Justice is an excellent salesperson and Brian is the genius that We have been customers of Otto’s for 17 years and have always had a great experience. Justice is an excellent salesperson and Brian is the genius that has helped us familiarize ourselves with all the new features in this new 7 Series. We get a new 7 Series every 3 years and the experience only keeps getting better. What a great team that we are fortunate to work with. More

Another Home Run I am a repeat customer for a reason. Ian and the team are consummate professionals that just so happen to also love the cars they sell. From my init I am a repeat customer for a reason. Ian and the team are consummate professionals that just so happen to also love the cars they sell. From my initial general interest email to the last signature, everything went smoothly and I never felt pressured. Everything was explained thoroughly and we walked through every piece of the transaction as well as the car itself. Ottos, and Ian, will have my business moving forward as well as anyone I can send their way. More

Easy to Work With I was looking for a CPO BMW wagon or small SUV. I saw one on the website that I really liked. Just before I got to my appointment, I received a call I was looking for a CPO BMW wagon or small SUV. I saw one on the website that I really liked. Just before I got to my appointment, I received a call stating that it had been sold at an event the night before, but Scott had one that he thought would fit my requirements that I outlined in an email previously. When I got there, the vehicle was ready for a test drive and was just what I was looking for (aside from the exterior color which is really a minor detail). We went inside after the test drive, discussed money ONCE, that's it! I got a vehicle that I was looking for, good trade on the car that I was driving, the payment I was looking for, and patience when I needed to take care of details so I could tag the car out of state. Scott was wonderful and patient. He held the vehicle for me for a week so that I could get everything taken care of to tag it out of state. He continues to keep in touch and answer questions about my vehicle when I have them. I would not hesitate to recommend Otto's BMW when purchasing a CPO vehicle. Scott was great to work with! More

The best Scott is the best. He took care of every detail. Made my purchase of my first BMW very friendly and made and still makes me feel like one of the fam Scott is the best. He took care of every detail. Made my purchase of my first BMW very friendly and made and still makes me feel like one of the family. I am BMW for life. More

Excellent From Beginning to End Top notch! Cannot say enough about the level of service we received from Scott & the entire team! The entire process was seamless from start to finish Top notch! Cannot say enough about the level of service we received from Scott & the entire team! The entire process was seamless from start to finish. More

My BMW Rebirth I was very sad to retire my BMW after serving me for 312k miles but Scott made the experience enjoyable. Thanks Scott for helping me put away the pas I was very sad to retire my BMW after serving me for 312k miles but Scott made the experience enjoyable. Thanks Scott for helping me put away the past and starting my new journey 😀. More

So easy to get a new car! I mad an inquiry with Scott Gately about a possible lease of the new BMW X7 suv. Scott made the process and paperwork easy and Brian the X7 genius had I mad an inquiry with Scott Gately about a possible lease of the new BMW X7 suv. Scott made the process and paperwork easy and Brian the X7 genius had us learn all the features of the vehicle. I have used Ottos before for my older BMW 650 convertible but this is the first time I have leased a new vehicle from them. I highly recommend Scott and Ottos BMW. More

A painless and exciting experience Justice Mogano is the consummate professional! My experience during the buying process was delightful. Questions were answered as well as anticipat Justice Mogano is the consummate professional! My experience during the buying process was delightful. Questions were answered as well as anticipated. The process was not tedious; in fact, it was rather stress free considering that a BMW is a major investment. Kudos also to Brian Menda for his clear and concise review of the technical aspects of my new car. I anticipate more positive interaction with him during my next session with him. Congratulations to Otto for employing these two gentlemen. More

Ottos Bmw is by far the best BMW dealer in the Philadelphia region. Family owned, family environment you don’t get anywhere else. Dan who sold us the car is great. Wilmer the used car sales manage Philadelphia region. Family owned, family environment you don’t get anywhere else. Dan who sold us the car is great. Wilmer the used car sales manager is great. Noel gave us a great deal on tire and wheel warranty (which every BMW owner should buy). And Ethan who delivered the car was detailed and knowledgeable. Thank you ottos we will be back! More

Great Encore Raheem sent me an email offering an Encore session to go through all the questions I had about car features. He was very patient and thoroughly answer Raheem sent me an email offering an Encore session to go through all the questions I had about car features. He was very patient and thoroughly answered all the questions I had. Excellent service! More