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BMW of West Chester

West Chester, PA

4.8
2,949 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,949 reviews

September 03, 2019

Kind help from Scott Gately Scott is quite a kind guy. He replies quite fast even it is not in work hour. He patiently takes me to check every part of the car. More

by Benny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

BMW of West Chester responded

Thank you for recognizing the efforts of Scott on your recent purchase and thank you for choosing Otto's BMW!

August 28, 2019

Exceptional Sales Rep the only thing that topped the satisfaction with my vehicle was the level of professional and attention received from my client advisor Heath Cameron. More

by rocco.martorano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Cameron
Aug 28, 2019 -

BMW of West Chester responded

Excellent! We are so pleased to hear Heath delivered the superior experience we are known for here at Otto's BMW. Thank you for your wonderful endorsement.

August 26, 2019

Very professional and transparent. One of the best dealerships in the area where you get it all! They always treat you right. I was former Jess Kreider customer in past years. More

by pobox705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raheem Barnett
Aug 26, 2019 -

BMW of West Chester responded

Excellent! Thank you for being a long time loyal member of the Otto's BMW family!

August 21, 2019

Top Notch Experience Scott was truly a pleasure to work with when buying a car. He is courteous, professional and interested in you as an individual. I can honestly say More

by MNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

BMW of West Chester responded

Thank you for your fantastic endorsement of the sales experience delivered by Scott and thank you for choosing Otto's BMW!

August 20, 2019

Internet Purchase I recently purchased a pre owned X5 from Otto's. The entire car buying process was made so easy, Otto's is extremely professional, courteous, honest More

by K. WARNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

BMW of West Chester responded

We're so pleased to hear Scott delivered the perfect experience for you. Welcome to the Otto's BMW family!

August 18, 2019

Internet Purchase I recently purchased a fully loaded X5 from Otto's. I am located out of state and about 3 hours away, so I conducted the purchase over the internet. I More

by lanugo789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Menda BMW Genius
Aug 19, 2019 -

BMW of West Chester responded

Excellent! We're happy to hear Scott was able to effectively assist you in making your purchase online with confidence and made your 3 hours of travel worthwhile. Thanks again for choosing Otto's

August 18, 2019

First timw BMW owner My salesman (Scott) was very courteous and straight forward through the whole process. He allowed us to test drive the 2 cars that interested us (SUV More

by mjkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

BMW of West Chester responded

Thank for your wonderful compliments for Scott in facilitating your recent purchase. Congratulations on your new 340xi and welcome to the Otto's BMW family!

August 15, 2019

Car shopping made easy. Shopping for new cars is not something I enjoy. However, Scott Gately made the experience painless. This was by far the best car buying experience I More

by amllew2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Lilly, Ethan Lilly
Aug 16, 2019 -

BMW of West Chester responded

Outstanding! We're delighted to hear Scott made purchasing your BMW the easy experience it should be. Welcome to the Otto's BMW family!

August 12, 2019

Best dealership experience I've ever had - most professional I worked with Justice Mogano, who is very professional, knowledgeable and friendly. Ottos is great and everything exceeded my expectations. Purchased More

by tress15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

BMW of West Chester responded

Excellent! Thank you for your wonderful compliments for the sales experience delivered by Justice! Welcome to the Otto's BMW family!

August 09, 2019

Strongly recommend Scott Gately! Scott Gately is the epitome of professionalism and fair dealing. His commitment to the highest level of service was unmistakable from our first conve More

by nicolson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

BMW of West Chester responded

Thank you for your wonderful endorsement of the service delivered by Scott and thank you for choosing Otto's!

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