BMW of West Chester

Extraordinary Experience This was my first time at Otto’s and I would like to commend their professionalism and plethora of knowledge on the product. I’ve never felt more conf This was my first time at Otto’s and I would like to commend their professionalism and plethora of knowledge on the product. I’ve never felt more confident driving off of a lot understanding my car. Thank you to Scott and the Otto’s crew for an excellent experience. More

Great Sales Team! The Sales Team at Otto's is great. Justice is definitely on top of everything and worked with me on getting what I wanted. Even helped with the pric The Sales Team at Otto's is great. Justice is definitely on top of everything and worked with me on getting what I wanted. Even helped with the price a little bit more right at the end. He was very professional and knowledgeable. Would recommend using Justice for your next car purchase for sure! Dealership was friendly and a very nice environment to walk in to. More

BMW Genius Help I recently had questions about my new Z4M40 and had spent over an hour trying to get help through my car manuel. Finally, I called Otto's and spoke wi I recently had questions about my new Z4M40 and had spent over an hour trying to get help through my car manuel. Finally, I called Otto's and spoke with Raheem Barnett, BMW Genius. In less than 10 minutes, Raheem solved all my problems. This is a GREAT dealership with GREAT people working there! More

Great experience! After owning a competitor’s model for the past several cars, it was time to.brach out. I began on-line and was super impressed by the excellent guida After owning a competitor’s model for the past several cars, it was time to.brach out. I began on-line and was super impressed by the excellent guidance I received at Otto’s BMW. The attention I received was complimented by my Advisor Heath. After the sale, the excellent service didn’t end there. The trading I received for my vehicle was fantastic as well. I highly recommend that your next driving experience start at Otto’s. More

Excellent service ever received at a car dealership!!! You know how a car dealership can get you at times. But this has to be the smoothest purchase of my brand new BMW ever. Scott G. was my salesman and h You know how a car dealership can get you at times. But this has to be the smoothest purchase of my brand new BMW ever. Scott G. was my salesman and he’s too good. He’s honest and will work with you to get to a comfortable position you can’t imagine. Seriously! Whether you are in the area or not, and if you plan to buy a bimmer, this is THE place to be. Look for Scott if you get lucky. :) More

Another Great Experience Just leased my 4th BMW from Otto's, working with Scott. Working with Scott was the most efficient, low stress experience. Even though I live in Philly Just leased my 4th BMW from Otto's, working with Scott. Working with Scott was the most efficient, low stress experience. Even though I live in Philly, I continue to come out to Otto's because it's a great experience. Looking forward to working with Scott again for the next one! More

Scott is the best! This was the best car buying experience I’ve ever had! This was the quickest and most efficient process I’ve ever encountered. Scott was great, educat This was the best car buying experience I’ve ever had! This was the quickest and most efficient process I’ve ever encountered. Scott was great, educated and he made the transaction smooth as possible. Unless I move across country I don’t think I’ll buy a car from anyone else! Scott keep up the great work! More

Excellent experience!! I recently visited Otto's BMW with the intent on finding a newer model car to replace my trusty 2011 328i X-Drive. I had my mind set on a Certified P I recently visited Otto's BMW with the intent on finding a newer model car to replace my trusty 2011 328i X-Drive. I had my mind set on a Certified Pre-Owned car, either an X3 with the turbo 4 cylinder or an X5 with the turbo 6 cylinder. I drove both and decided on the X3. I was assisted by Genius Ethan and Sales Rep Justice....both were knowledgeable about both models and helped me make my decision......that was the hard part. The actual trade-in and purchase process went smooth and Justice was able to close the deal and deliver my new car within a 4 hour window. The Otto's team did a great job and I left there a very satisfied customer!! More

Amazing and efficient servixe We have been going to Ottos BMW for the last 7-8 years. We were given Scott’s reference by a dear friend and changed from our local bmw dealership dow We have been going to Ottos BMW for the last 7-8 years. We were given Scott’s reference by a dear friend and changed from our local bmw dealership down the road to Ottos which is a food 30 minute drive. Scott made the process so seamless and was accommodating to all our needs. He was fair and very reasonable In our negotiations with him. This is our third time with Scott and it gets better and better every time. I look forward to our journey for many many more miles! More

Really glad to have chosen Otto's. I bought the car about a week ago and couldn't be happier. Justice, my salesman was exceptional throughout the process. He knew literally everything t I bought the car about a week ago and couldn't be happier. Justice, my salesman was exceptional throughout the process. He knew literally everything there is to know about the car and financing it. I will definitely be recommending this dealership and especially Justice to anyone looking for a bmw. More