BMW of West Chester

Great! Ian was great, he helped throughout the whole process. While my care wasn't at the dealership yet he sent me home with a loaner. The customer service Ian was great, he helped throughout the whole process. While my care wasn't at the dealership yet he sent me home with a loaner. The customer service is outstanding and by far the easiest to work with. Definitely will be returning. More

Scott was terrific! We purchased our second BMW from Scott because he was honest, straightforward and efficient! Will return whenever we need another vehicle. Scott rea We purchased our second BMW from Scott because he was honest, straightforward and efficient! Will return whenever we need another vehicle. Scott really made this process easy and painless. More

Excellent Very nice, very professional, easy, and fast. Came from Hampstead Maryland to buy my 328i Xdrive and it was 100% worth the drive, nicest car dealershi Very nice, very professional, easy, and fast. Came from Hampstead Maryland to buy my 328i Xdrive and it was 100% worth the drive, nicest car dealership I have ever seen, Thanks for all the help Justice. More

Excellent My first time dealing with Otto's. First class dealership. Scott was friendly and very knowledgeable. He makes the car buying experience hassle fre My first time dealing with Otto's. First class dealership. Scott was friendly and very knowledgeable. He makes the car buying experience hassle free and enjoyable. I intend on referring Scott and Otto's to my clients, friends and family. More

Excellent Service Otto's BMW is best location to buy car as I had very good experience while buying car and Encore service. At this center, client Advisor "Noel Montesa Otto's BMW is best location to buy car as I had very good experience while buying car and Encore service. At this center, client Advisor "Noel Montesano" helped for buying car and, BMW Genius "Raheem Barnett" helped for Encore session and, both are provided best services. Overall I had really good experience with "Noel Montesano" and "Raheem Barnett" at Otto's BMW location and, I recommend this center. More

Outstanding The entire experience was just relaxing..enjoyable actually..and my sales associate made the experience( I’ve leased numerous cars of various makes) The entire experience was just relaxing..enjoyable actually..and my sales associate made the experience( I’ve leased numerous cars of various makes) one of the best car purchases I’ve gone thru .. More

Pleasant experience! No sales pressure! Scott was very friendly and great to work with. Everyone was very courteous. We bought a used vehicle and they did a great job deta No sales pressure! Scott was very friendly and great to work with. Everyone was very courteous. We bought a used vehicle and they did a great job detailing it. May be back later to purchase a used BMW. More

Worth the drive I drove 150+ miles to get to the dealership so I didn't want any unexpected surprises when I got there. There were none and Scott was accommodatin I drove 150+ miles to get to the dealership so I didn't want any unexpected surprises when I got there. There were none and Scott was accommodating of my various requests, including a 2nd test drive. More

Fantastic service and super nice team. I enjoyed the experience. I will definitely be back. Scott is the consummate professional. The entire experience was positive. They did a great jo I enjoyed the experience. I will definitely be back. Scott is the consummate professional. The entire experience was positive. They did a great job in prepping the car for pick up. 👍👍👍👍👍👍 More

First time BMW owner This is our first time owning a BMW. What a hassle free experience with Heath Cameron. Very friendly, professional and easy to work with. He is an a This is our first time owning a BMW. What a hassle free experience with Heath Cameron. Very friendly, professional and easy to work with. He is an asset to the BMW organization. We will most likely be return customers! More