BMW of West Chester

So Easy! Dealing with Otto's BMW was the easiest experience I have ever had, at any dealership! The sales folks, geniuses and everyone in between was kind, res Dealing with Otto's BMW was the easiest experience I have ever had, at any dealership! The sales folks, geniuses and everyone in between was kind, respectful, attentive and got me into the car that was the best fit for me. No one tried up up-sell me and no one cut any corners! At delivery of my new car, they had me in and out in less than an hour! Hands down, the greatest experience ever! Now, I get to motor around in my amazing new car! Thanks BMW of West Chester. You nailed it! More

Excellent! It was a pleasure to work with Ian. He is well-versed regarding the BMW products. He is a true professional and very courteous, He made the somewha It was a pleasure to work with Ian. He is well-versed regarding the BMW products. He is a true professional and very courteous, He made the somewhat daunting task of purchasing a car, an enjoyable experience. Ian has also done an excellent job of following up after the sale. More

Amazing buying experience Worked with Scott Gately and the experience was fantastic. Very competitive price, superior customer service and made the paperwork so easy. The exper Worked with Scott Gately and the experience was fantastic. Very competitive price, superior customer service and made the paperwork so easy. The experience was so good I came back later that day and bought a second car. If you are looking for a new or used BMW don’t look any further this is the place to go. Glad we weee able to establish this relationship. More

Ian Martin great help and salesman Saw a vehucle I wanted to look at. Called and met with Ian. Looked at 2 vehicles extremely knowledgable and we took the one I was most interested on a Saw a vehucle I wanted to look at. Called and met with Ian. Looked at 2 vehicles extremely knowledgable and we took the one I was most interested on a drive. Fast easy great cimmunication.picked up vehicle looks better then it did the day i drove it.all in all great experience and hope to use Ottos in the future. More

Great experience with this dealership!! I love Otto’s BMW. Everyone there is great to work with, especially my client advisor, Ian. They are professional, efficient, and organized. They are I love Otto’s BMW. Everyone there is great to work with, especially my client advisor, Ian. They are professional, efficient, and organized. They are respectful of me and my time and I always feel comfortable and welcomed. This is different than my experiences with other car dealerships. More

Excellent Experience Dealing with Ian was great. Appreciated his honesty and straight forward negotiation style. He made the experience easy and as painless as one would Dealing with Ian was great. Appreciated his honesty and straight forward negotiation style. He made the experience easy and as painless as one would expect when buying an ultimate driving machine.. Ottos is fortunate to have him on staff... Looking forward to enjoying my new ride and would definitely come looking for Ian when it's time to get another one! More

Easy to work with Ian Martin I knew what I wanted when I walked into Otto’s BMW and Ian made it easy to make the deal I wanted happen. Will definitely work with him again if I’m I knew what I wanted when I walked into Otto’s BMW and Ian made it easy to make the deal I wanted happen. Will definitely work with him again if I’m in the market for another BMW. More

Ian Martin and Otto’s BMW are First Rate! I just leased my second BMW from Ian Martin at Ottos. My first experience 3 years ago was a trade in of my x3 for lease of my first 320i. The trade I just leased my second BMW from Ian Martin at Ottos. My first experience 3 years ago was a trade in of my x3 for lease of my first 320i. The trade in went so smoothly, I received a great trade in value for my first leased car. 3 years later, I’m back working with Ian on my new leased 330. Most all of the paperwork was completed off site, saving me time. Ian is a pleasure to work with. The dealership is very comfortable- can’t wait for the final remodeling. I highly recommend Ian and Ottos! Thank you, Christina Rossetti Hartnett More

Great experience The dealership itself is very nice esthetically, very open and bright. Brian offered facts and answered by questions without trying to sway my decisio The dealership itself is very nice esthetically, very open and bright. Brian offered facts and answered by questions without trying to sway my decision making me feel confidence in my selection with not buyers regret. He worked with me when my schedule opened up and I was able to pick my vehicle earlier than scheduled. A great experience and I love my vehicle!! More

Rockstar treatment Everything about Otto's is top shelf. Scott G took great care and patience to make sure we got the car we wanted. Wonderful experience! Everything about Otto's is top shelf. Scott G took great care and patience to make sure we got the car we wanted. Wonderful experience! More