BMW of West Chester

Navigation Software Update Information Raheem went more than out of his way to help me with questions that I had concerning navigation software update information requirements for my 2012 B Raheem went more than out of his way to help me with questions that I had concerning navigation software update information requirements for my 2012 BMW X3. Many thanks to him for great customer service. More

Scott Gately was wonderful at Otto’s BMW! Scott Gately made buying my car fun and exciting. This is the 2nd car I bought from him and I would do it again someday! I’m always so satisfied with Scott Gately made buying my car fun and exciting. This is the 2nd car I bought from him and I would do it again someday! I’m always so satisfied with Otto’s whether it be for service with Frank Adolfini or purchasing from Scott. Their team is the best ! More

Encore Genious and purchase experiences -excellent Raheem and Brian provided an enjoyable and informative session. All of our questions were answered in a friendly and professional manner. Thanks als Raheem and Brian provided an enjoyable and informative session. All of our questions were answered in a friendly and professional manner. Thanks also to Ian and Wilmer for arranging all of this and making the purchase of my BMW a stress free and wonderful experience. More

Experience, product, and price were spot on I visited three BMW dealerships. Otto's was able to provide near exactly what we were looking for. Scott was very helpful with the questions I came p I visited three BMW dealerships. Otto's was able to provide near exactly what we were looking for. Scott was very helpful with the questions I came prepared to ask and the price and trade negotiation was quite painless, fair and satisfactory to both parties. Frank was very helpful with getting us familiar with the functions of the car. Our whole experience test driving through purchase and driving it home was done in about 2 hours. Very organized, professional, and no pressure. Nicely done. More

Great car buying experience! This is our second time buying from Scott at Otto’s and both times have been great. Super easy. No haggling and no hidden fees and no “talking with th This is our second time buying from Scott at Otto’s and both times have been great. Super easy. No haggling and no hidden fees and no “talking with the manager.” Just fair negotioations on a great car. Highly recommend and we’ll be back for the next car! More

Pre-owned vehicle purchase experience Great dealership and Scott Gately is the best! His follow-up is always timely and his expertise is unmatchable. Always a pleasure working with him a Great dealership and Scott Gately is the best! His follow-up is always timely and his expertise is unmatchable. Always a pleasure working with him and his team. 5 stars! More

Otto’s BMW and Scott Gately My second BMW acquisition w/Scott & Otto’s in the past month. Scott is the best- extremely professional, hardworking and always goes the extra mile. T My second BMW acquisition w/Scott & Otto’s in the past month. Scott is the best- extremely professional, hardworking and always goes the extra mile. Thank you again Scott. More

Awesome Dealership & Sales personnel I attended the special event yesterday, since I am now a three-peat customer. I have purchased 3 vehicles from Scott Gately, and each experience has I attended the special event yesterday, since I am now a three-peat customer. I have purchased 3 vehicles from Scott Gately, and each experience has been enjoyable. This most recent one has been no different! Scott is awesome, and everyone at Otto’s has always gone above and beyond when I have been to the dealership! I choose Otto’s even though I have a BMW Dealership within minutes of me. That should speak volumes. This visit, I had the distinct pleasure of also working with Brian Menda. Brian was very knowledgeable and enthusiastic about the new BMW X3! It was truly another enjoyable experience at Otto’s!! More

Great Experience I really enjoyed my experience at Otto’s BMW. Justice was great and made the process simple and easy for me and my family. I’ll definitely be back f I really enjoyed my experience at Otto’s BMW. Justice was great and made the process simple and easy for me and my family. I’ll definitely be back for my next car. More

Excellent My experience was excellent. The dealership is beautiful and everyone we encountered was very professional. The transaction was seamless and easy, we My experience was excellent. The dealership is beautiful and everyone we encountered was very professional. The transaction was seamless and easy, we weren't sitting there for hours. We got a great trade in price for our old car. More