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BMW of West Chester
West Chester, PA
4,256 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,256 reviews
June 20, 2023
I had a great experience buying my new BMW. It was an easy and transparent transaction. It was an easy and transparent transaction. More
by e_hess25
Employees Worked With
June 18, 2023
I asked my salesperson about the military discount and no one had an answer about qualification. Needless to say I did not get the military discount and my husband is a veteran. one had an answer about qualification. Needless to say I did not get the military discount and my husband is a veteran. More
by ksennis
Verified CustomerEmployees Worked With
June 18, 2023
Frank was efficient, clear and helpful. The service coordinator was helpful arranging the Uber to get me home also. The service coordinator was helpful arranging the Uber to get me home also. More
by jim.borel
Employees Worked With
June 18, 2023
Outstanding service! It was a pleasure working with Justice M. Very knowledgeable and helpful throughout the process. It was a pleasure working with Justice M. Very knowledgeable and helpful throughout the process. More
by twilson19
Employees Worked With
June 18, 2023
Outstanding service! It was a pleasure working with Justice M. Very knowledgeable and helpful throughout the process. It was a pleasure working with Justice M. Very knowledgeable and helpful throughout the process. More
by twilson19
Employees Worked With
June 18, 2023
Bill Cosenza exhibits excellent professionalism and courtesy. Overall experience is fine. The dealership offers a wonderful business experience. courtesy. Overall experience is fine. The dealership offers a wonderful business experience. More
by LD_CMREED
Employees Worked With
June 17, 2023
Dealership was friendly; not pushy. They were very responsive to questions and proactive in completing paperwork before I arrived to take delivery. Experience was smooth. They were very responsive to questions and proactive in completing paperwork before I arrived to take delivery. Experience was smooth. More
by Eric
Employees Worked With
Dan Stangl
June 17, 2023
Frank Adinolfi has been my service advisor for many years. He is personable and knowledgeable with many years of experience. years. He is personable and knowledgeable with many years of experience. More
by odipaco
Employees Worked With
June 16, 2023
Excellent service focus on the customer. They are looking to find the car that you want. They are looking to find the car that you want. More
by ryan.stiltner
June 16, 2023
This my second car in 2 years with Scott and Otto's. Just the name changed. You get the same great service with great team. Appreciate your efforts in making customer experience a priority. Just the name changed. You get the same great service with great team. Appreciate your efforts in making customer experience a priority. More
by cnraghu
Employees Worked With
