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BMW of West Chester
West Chester, PA
4,294 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,294 reviews
July 03, 2023
Kyle was helpful and got us a car faster than we had thought was possible. Nice dealership overall. Curious to see what happens in the transition - hoping that the culture stays as good. thought was possible. Nice dealership overall. Curious to see what happens in the transition - hoping that the culture stays as good. More
by nicotec
Verified CustomerEmployees Worked With
July 03, 2023
This dealership is very helpful and professional! Enjoyed working with Kyle. Absolutely love my new X5! Enjoyed working with Kyle. Absolutely love my new X5! More
by christinegmelillo
Employees Worked With
July 02, 2023
Scott is AMAZING! He embodies the spirit of BMW thru his excellent service and support. The only reason we bought a BMW was SCOTT! He embodies the spirit of BMW thru his excellent service and support. The only reason we bought a BMW was SCOTT! More
by Selvia.alagesan
Employees Worked With
July 01, 2023
Accepted me as family. After all 55 years of being trained by the Otto’s Family, you would not experience anything less. After all 55 years of being trained by the Otto’s Family, you would not experience anything less. More
by MVADASZ0
Employees Worked With
Other Employees :
Frank Adinolfi, Anthony Blubello
June 30, 2023
I had a great experience working Ian and BMW of West Chester. Ian made the process very efficient and easy. Chester. Ian made the process very efficient and easy. More
by josh.garbarino
Employees Worked With
June 30, 2023
Timely and quaity servic Good Job as usual, I have always received excellent support and service. always received excellent support and service. More
by MDAVIS200
Employees Worked With
June 30, 2023
Nice job as usual. A trusted relationship for years. We drive past other dealerships to go to Otto’s. A trusted relationship for years. We drive past other dealerships to go to Otto’s. More
by usmc4irish
June 30, 2023
My dealership is always responsive to my needs and requests. My car is always returned to me washed requests. My car is always returned to me washed More
by leggend
Employees Worked With
June 30, 2023
Always a good experience. The staff is friendly, informative and honest. I know when my car goes in for service the work will be professionally handled and done right! The staff is friendly, informative and honest. I know when my car goes in for service the work will be professionally handled and done right! More
by Melissa27
Employees Worked With
Miles Hawes, Frank Adinolfi
June 30, 2023
I have purchased vehicles from this dealership for over 20 years and I have always received excellent support and service. 20 years and I have always received excellent support and service. More
by dcalla2498
